Gurindam Street 12 Lote B3-02, Área de Turismo do Lagoi Ilhas Riau
Bintan
29155
Indonesia
Aeroporto Internacional Raja Haji Fisabilillah 34.42 MI/ 55.4 KM
Quando efetua as reservas diretamente connosco, prometemos-lhe que terá sempre o preço online mais baixo. Se encontrar um preço melhor algures, o mesmo será igualado por nós e dar-lhe-emos cinco vezes mais pontos do Rewards Club da IHG®, até ao máximo de 40.000 pontos, para que possa concentrar-se na sua estadia e na sua carteira.
O seu quarto está garantido.
Não cobramos qualquer taxa de reserva quando faz reservas diretamente connosco.
O IHG leva a sua privacidade a sério e trabalha para proteger o cliente. Todas as informações pessoais fornecidas são encriptadas e protegidas.
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Bintan Lagoi Beach"/>
Avaliações de hóspedes
Todas as avaliações e classificações que recebemos são verificadas para garantir que apresentamos apenas as informações fornecidas pelos hóspedes que realmente se hospedaram no hotel.
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Experiência global 4,5
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Excelente
ByLKWLO
outubro 08, 2025
Excelente. Amo este lugar. A piscina está limpa. A praia é boa.
Excelente serviço que tornou a nossa estadia agradável
ByWeixin
outubro 06, 2025
A nossa família teve uma estadia 3d2fantástica. O hotel é muito novo e limpo, e a paisagem era impressionante. Além disso, todo o pessoal que conhecemos cumprimentou-nos com um sorriso, fazendo-nos sentir muito bem-vindos. Gostaríamos de fazer um cumprimento especial a:
Desta (acho que as etiquetas do seu nome se soletram Ardesta, esperamos ter escolhido o nome corretamente!): ela estava lá para nos dar as boas-vindas quando chegámos, conversamos com o meu filho de 5 anos e ofereceram-se para lhe mostrar o átrio. Quando nos encontrámos novamente num dos jantares, ela também se ofereceu para ajudar com o meu 1.5 anos de idade e noivou com o meu 5 anos enquanto eu comia. Significou muito para nós que ela fez um esforço para garantir que os meus filhos se divertem. Obrigado!
Siska S. - comunicou-se com ela através do serviço de mensagens app do hotel. Respondeu rapidamente a todas as minhas dúvidas e pedidos. Tínhamos feito uma reserva para um serviço de jantar muito tarde, pelo que o próximo horário disponível seria muito tarde para os nossos filhos comerem. Ela compreendeu a nossa situação, fez acordos com a equipa e, felizmente, pôde reservar-nos uma mesa.
Ouvi boas avaliações sobre este hotel, mas a experiência no geral excedeu as minhas expectativas. Muito agradecido pelo serviço excecional da equipa! Voltaremos com certeza - o meu filho está ansioso por celebrar o seu aniversário aqui no próximo ano!
Uma estadia muito confortável!
PorBenny Ice
setembro 30, 2025
Uma estadia muito confortável! Absolutamente perfeito para férias e famílias com crianças. Os funcionários foram muito simpáticos, a comida era excelente, o quarto era limpo e a proximidade da piscina tornava a experiência muito agradável para as crianças. A praia também é muito agradável, com muitos desportos aquáticos disponíveis. Muito obrigado!
Hotel e funcionários fantásticos
DeEmco
setembro 29, 2025
Tínhamos uma estadia maravilhosa no Holiday Inn Bintan! A nossa suíte com dois quartos era espaçosa, Confortável e tinha tudo o que precisámos. As Piscinas são fantásticas, o Club infantil é muito divertido e o pequeno-almoço é delicioso! As crianças também adoraram alimentar as carpas no lago ao lado do restaurante. Fácil IHG One Rewards Access à praia e uma caminhada fácil (para carrinhos de bebé) ao longo do lago até à vizinha Plaza Lagoi. Um dos destaques foi a equipa do hotel! Todos foram simpáticos, sempre dispostos a ajudar e excelentes com os nossos filhos. A comunicação foi muito fácil por telefone ou via Wattsapp. Estadia absolutamente fantástica e esperamos voltar um dia!
Very warm and friendly hotel staff
ByIggy
setembro 26, 2025
Good: Facilities in the hotel are awesome. A great place for kids below 12 years old. Very sincere and warm staff everywhere I went. Special mention to Shiddiq for helping me to retrieve my life jacket left behind at the beach as it was raining heavily.
Bad: I stayed in a standard Twin-room. The room has a twin bed which are big enough for 2 kids to stay with their parents in one room. I feel that the hotel policy should not restrict to 1 adult and 1 child per room.
Estadia agradável para família
ByGeof
setembro 23, 2025
Love that the stay was pleasant. Very friendly staff, very good food. Hope that breakfast can have more variety. Kids club can have more things to play. Love that hotel indigo is just beside. Hence there’s good food options.
Wonderful family friendly resort - we’ll be back!
ByAaron_Singapore
setembro 13, 2025
Had a wonderful 4d3n stay at Holiday Inn Bintan with the family (2 kids: 3 years & 1 year old). The resort is very new, having opened just a few months ago in May 2025, and the staff are very well trained and eager to please. Special shoutout to Dian at the front desk, and Adel & Eki at the restaurant for taking such good care of us and the kids.
Even the most basic room is nice, spacious, and clean. There are tons of things for young kids to do and everything was very well laid out. The Mangrove Kids Club was great with multiple indoor and outdoor areas, not to mention totally free and packed within a schedule of activities as well.
Basically everything to do with kids under 12 is free - staying in the room, food at restaurants, kids club and activities, etc. This was a pleasant surprised and not mentioned much online.
The pools were also well designed for both young and old, and a lot more fun and interesting with varying depth areas and 'lazy river' style layout, as opposed to the conventional big blob pool approach.
There were also bikes scattered around the resort with kids seats that we could use to ride around to the neighbouring Indigo resort and beach - the kids loved it!
Another unexpected surprise was how quiet it was - despite the resort going Instagram viral in Singapore, it never felt too crowded and we could often walk 15+ minutes around in the mid afternoon, evening, or night without seeing anyone other than the staff (we stayed Saturday - Tuesday so this included the weekend). We saw this as a perk to get away from the hustle and bustle and enjoy the resort life. That said, the breakfast buffet and kids club at certain times were quite busy, so it's not like the resort is empty, just spread out enough to not feel crowded.
Overall we had a fantastic time and have recommended Holiday Inn Bintan to many of our friends with young kids (probably under 7-8 is best). We're also already planning our next trip back!
Perfect for the young kids
Byrryyssff
setembro 12, 2025
We stayed at the Kids Safari Themed Room. It had a separate kids area with retractable doors and shades, a bunk bed, bean bags, playstation and kids sized tables and chairs (mainly curved without sharp edges. It was a very well thought out layout and design and we appreciated that there was a separate space for the kids (4/2 years old), which they enjoyed very much. For the kids room, they also provide kids bathrobes. There are unfortunately no other kids amenities in the bathroom (no kids toothbrush/toothpaste etc) but they do provide a step stool for the sink (on request, limited availability). Only downside of the room is that with 2 adults and 2 kids, we were always fighting for the toilet. It would make sense to have 2 toilet cubicles. My only gripe is that this is a new hotel but the hotel was spotting more mould than expected which means upkeep is not fantastic and over time, we may see the quality of the rooms deteriorate.
Food wise, the choice at the hotel is limited. There is only one restaurant. Food is pretty decent but the croissants are exceptional. You can also take a buggy to Hotel Indigo to eat at one of their restaurants. But book in advance because it can get really crowded during holiday seasons. We also tried the room service and the food was pretty good. I would recommend the satay.
The kids facilities were fantastic. I like that they had many playgrounds (dry and wet, indoor and outdoor). No lack of activities for the kids (except when it rained and everyone was cramped indoors - overcrowded). There's also a mini movie theatre in the kids club that was playing popular shows like paw patrol, etc. There was some activities conducted by the kids club like face painting, etc but I would say the quality of the programmes were lacking. It can definitely be improved. There were two pools to use and to access the beach, we took a buggy (you can also walk but you will have to cut through Hotel Indigo).
The staff at the hotel were also exceptional and extremely polite and helpful. This made our stay all the better.
Overall a pleasant experience.
Arguably one of the best holiday inn resorts.
Bybeach traveller
setembro 10, 2025
One of the hidden gems in bintan. The architecture is beautiful with large expansive grounds, a beautiful koi pond and proximity to a gorgeous beach with adequate facilities. The rooms are clean and spacious. Holiday inn is definitely a feather in the cap for the group.
There are however several areas which can be improved on to take it to the next level and put in the likes of the very best resorts.
Firstly, it would be great if there were morning yoga classes or eg Hiit classes at the gym.
The pools could also conduct some fun daily games to liven up the holiday atmosphere.
At the moment the dining options are limited to one restaurant however the staff have mentioned that a neighbouring complex due to be completed will address this.
Evening activities are sorely lacking, a nice movie projector by the beach or lawn or a live band at the lobby area would surely help matters.
Ultimately as it is, the holiday inn bintan in my opinion is already one of the best bintan can offer but it definitely has the potential to be the very best.
Well done!
Bythasars
setembro 09, 2025
Thanks Pak Yudi and team! Wonderful stay and service
Nice Resort, Poor Dining Experience and Follow Up
ByJY29
setembro 08, 2025
The resort facilities were well-maintained, the shuttle was convenient, and the rooms were clean and comfortable. However, my experience at Warung Pak Lagoi was extremely disappointing. Our order was entered incorrectly despite being confirmed, food service was very slow (over 45 minutes for the first dish), and my son’s kids’ meal never arrived. Although a complimentary buffet was later offered as recovery, no reservation was made, and by the time staff followed up, I had already left for my ferry. The issues were poorly handled, and no proper apology was provided in person, which left a lasting negative impression on my stay.
Warm hospitality and a clean, modern resort
Bykenspc
agosto 25, 2025
The resort is very clean and feels new, making the stay comfortable and relaxing. All staff were friendly, professional, and always smiling, which created a welcoming atmosphere. Special thanks to Ms. Sukma at check-out for her professionalism and helpfulness. Shuttle and private transfers were punctual and convenient. The only area for improvement would be the In-Room Dining menu, which had limited choices and inconsistent portion sizes. Overall, a great stay and I look forward to returning.