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洲际 富国岛长滩洲际度假酒店

富国岛长滩洲际度假酒店洲际酒店评论
宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
推荐此酒店

整体体验

4.6

基于 519 评论
93%
推荐此酒店

Ratings Breakdown

519评论

  • 5 星级
    390
  • 4 星级
    86
  • 3 星级
    29
  • 2 星级
    10
  • 1 星级
    4

Memorable trip

By

2021 八月 02

club

Amazing trip with modern furnitures in my room. Friendly and warm hearted staffs from the beginning steps

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Anniversary like none other <3

By

2021 六月 14

club

We had book d our room as a part of a hotel hopping series by which Intercontinental of course was the crown jewel. The resort was stunning, and absolute dream stay. Multiple dining options, the nicest gym I've ever used, pristine beach access and a sweet pool as well. Kind and quick staff and a room that blows everything out of the water. We thank you greatly for this wonderful experience

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Comfortable bed and great service

By

2021 六月 03

platinumelite

Beautiful resort with great staff and services. Highly recommended

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King club

By

2021 五月 24

club

Sold a king club package but the club was shut. I phoned Intercontinental intercontinental Phu Quoc the day before I was due to arrive to confirm my club booking and was told that the club was open however when I arrived on the Sunday that the club would be shut from Monday to Friday. Instead of the king club room I was given a two bedroom apartment. The second bedroom of no use to a single traveler

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Great ever

By

2021 五月 19

club

Great
Had a great time here
Thank you for your service

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Feel not good

By

2021 五月 18

I book classic ocean view room with nice bath room but cause covid staff arrange my room in residence building . Not happy but ít ok
And plz do not try at sea shack restaurant. So terrible of food . Not fresh. Have complain of that time but waiter explain cause by the way cook...an unbelievable twist

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Terrible customer services

By

2021 五月 17

The reservation desk is ridiculously unreasonable and not flexible with customers when handling reservations. They keep throwing the book (change/cancellation policies) at customers, instead of accommodating the customers during the pandemic time when plans change all the time.

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素晴らしいサービスのクラブラウンジ

By

2021 五月 16

2回目の宿泊でしたが、今回もクラブラウンジ付きのプランにしました。

ラウンジスタッフの方々が私の名前を覚えてくださり、チェックイン時から名前を呼んで対応してくださったことに驚きました。

ラウンジは広く快適で、ビーチは見えませんが、ガーデンビューに専用プール付き、ラウンジ訪問者もかなり少なく自室のような気分でゆっくり楽しむことができました。

アフタヌーンティーやイブニングカクテルは、アフタヌーンティースタンドでの提供で品数は限定的ですが、気に入ったものがあればお代わりもOKとのことでした。
ドリンクの種類も豊富で、スタッフの方々にお勧めを聞きながら様々なドリンクが楽しめました。

その他、客室、ビーチともに素晴らしく、ゆったりとステイケーションが楽しめました。

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Nice room, comfortable bed, helpful staff and great service

By

2021 五月 10

club

This is the first time I stayed at Intercon. Everything was great as my expectation from facilities, room, service and foods
But I wish to have more choices on deserts as the current offer is quite limited

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Exceptional service

By

2021 五月 06

The beach is clean, the water calm and the weather great. But the best thing about this resort is the quality of the service, which was exceptional throughout our stay.

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とても良い✨

By

2021 五月 04

club

サービスが良くストレスなく快適に過ごせました!
海もプールも混雑しておらず、子どもと楽しく満喫できました!

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A nice stay

By

2021 五月 03

club

As always it was a nice stay at this hotel.
I'd like to add a few things to make it a perfect one for the next time :)

1. Sales person is not so welcoming. I called in to clarify about different specs of room types, did not seems the sales person is so welcoming when I asked so detailed, at the end i felt more comfortable made the booking through the hotel website.

2. Check-in staff was so new, and was supported by an experienced staff, undertandable, but it'd be nicer if the staff could introduce herself more clearly from the beggining "Im a traninee so Mr... here is supporting me... if there's anything Im not so smooth with please pardon us..."

3. First room taken to was not as in the photo and description "right next to children play pool and you can be chilling while your child play....". It was far away and no view of the pool at all. Asked for a change and the team was happy assisting.

4. Restaurant staffs at the beach was 3/4 not as attentive and professional as I used to experience, need to have a little upgrade here.

Overall it was a very nice stay. The hotel did a good job through this difficult time. Keep it up and see you next time :).

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