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InterContinental Shanghai Jing'An

Avis sur InterContinental Shanghai Jing'An
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.4

based on 2227 reviews
84%
Recommend This Property

Ratings Breakdown

2227reviews

  • 5 Stars
    1394
  • 4 Stars
    495
  • 3 Stars
    165
  • 2 Stars
    87
  • 1 Stars
    86

洗面台について

By

30 October 2020

総合的に申し分ありませんが、唯一挙げるなら、洗面台の設計が良くないかと。手を洗うだけで水はねし、洗面台周りがビショビショになります。蛇口の向きに問題があるのか、一度検証ください。

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很普通的一間酒店,不值得有5星

By

29 October 2020

club

整體地方有點舊,一進房間洗手間很大塵,房內地毯上有污漬,房內空調不足,18樓電梯按鈕有一個是壞的,住過很多5星酒店,沒有一間那麼差。

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环境不错

By

13 October 2020

整体还不错 设施有点旧了 早餐种类有点少 其他总体还可以 行政酒廊不错

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设施氛围优越

By

09 October 2020

酒店设施整体的氛围和质量都很好,部分小地方有一点陈旧但瑕不掩瑜。前台接待的员工很专业效率高,但半夜有事电话联系前台的时候有较长时间的等待。早餐的食物和服务相对酒店的高等级有一点失望,期待更多元、更适应国际化的口味。

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酒店设施好,服务非常到位

By

09 October 2020

洲际酒店我已经住过多次,对于洲际酒店的选址我认为,只要洲际酒店 的地方,选址都是最棒的,最好的位置,对于酒店的设施和相关的服务我也是非常的满意,最后祝酒店生意兴隆!

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服务满意,细节仍可提升

By

09 October 2020

总体入住体验很好,赠送的水果不好吃,李子又硬又酸,难以下咽。酒店餐厅很多,口味齐全。

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酒店位置交通便利

By

08 October 2020

platinumelite

门口服务员都只站着聊天,不会主动提供协助。相反,柜台服务员都很主动热情,效率也很高。房间设施都很新,需求的服务很快得到响应,房间清洁也很好,但就是没有景观。

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Room hygiene is not up to standard

By

05 October 2020

platinumelite

This is my second stay.

I have not stayed in this hotel before the COVID-19 pandemic, and I don’t know what the previous service level was. But as far as the current stage is concerned, the services it provides are acceptable.

I still want to praise the service of the executive club.

And... the service of ECCO restaurant needs to be improved.

Some disgusting things happened during the stay:
1. A small fly was found on the towel in the bathroom.
2. A small spider was found on the glass door.
3. A small spider was found on the bed in the bedroom.

In order not to spoil my good mood, I did not report it to the hotel immediately. Only raised this matter when checking out, I hope the hotel will improve the sanitation of the rooms.

Looking forward to staying next time, and also hope to have a better stay experience then.

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服務人員反應迅速

By

04 October 2020

非常好的酒店 晚上非常安靜 我本人住得非常舒服 之後還會再來

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好评

By

19 August 2020

platinumelite

已经很久住了的,现在才发现在这里评论。嘛,总之好评~

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歯ブラシがない

By

10 August 2020

platinumelite

浴室に歯ブラシが置いてありませんでした。
チェックアウト時に確認したら、市政府の指導により置かないとのこと。
ならば、なぜ室内にその旨の案内がないのでしょうか?
また、日本人客をターゲットにしていないのは分かりますが、日本語の案内がないのが気になります。
ルームサービスの朝食が貧相でびっくりしました。味は良いのですから、もう少しボリューム感を出して下さい。

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最糟糕的銷售經理Kevin

By

28 July 2020

club

完全不懂得基本的待客之道,態度驕傲,處理事情不做回覆,非常惡劣!

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