 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property
Overall Experience 4.6
93%
Recommend This Property
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Excellent stay
ByJhidalgo21
20 May 2022
Great customer service great location hotel and rooms in great condition felt welcome by entire staff
Perfect place
ByCrjets
19 May 2022
This is the perfect place to stay when in Guatemala. Location is close to everything in the City. The room are everything you want. The rooms are large, beds are comfortable, great water pressure in the shower, towels are big and soft, security is excellent, and even a couple of water bottles on the sink when you arrive to get you through your stay.
First time in Guatemala
Byc.c42
13 May 2022
From the moment I was picked up at the airport to the time I checked out, everything was great! Service with a smile everywhere and from everyone. I was there for an extended stay and that can sometimes be tedious, but the staff made sure I had what I needed. Thank you All!
Excellent
ByLogie
03 April 2022
The food, chefs and staff were just amazing at this hotel
Habitación por puntos y IHG
ByAntalus
18 December 2021
Reconocimiento del plan, nivel con alto olor a humedad y alfombra sucias
Best Repeat Experience
ByCruz43
17 December 2021
Never disappoints. This was a repeat stay this year and I wouldn’t recommend any other place. The hotel, the staff, the food was all excellent. We made the mistake of booking at another hotel and left there after being spoiled here the first time. It’s centric for whatever your need may be. The staff is exactly what you are looking for when traveling. The amenities and restaurants are exactly what you need whether traveling for work or pleasure. I recommend the Intercontinental eyes closed.
Excelente servicio
ByIker Julian
16 December 2021
Excelente servicio e instalaciones, el gym muy bien equipado y abierto 24 hrs
Personal muy atento
ByCarlos F
10 December 2021
La estadía fue muy placentera, ya que nos conocemos con la mayoría de sus empleados debido a la frecuencia al utilizar el servicio del hotel.
Great location, friendly staff
ByGustavo
06 December 2021
Intercontinental quality… need to say more? Ok! Friendly staff, willing to help. At breakfast, I asked for an item not on the menu (chilaquiles) and they prepared it for mw, it was delicious. The crafts store has good prices and excellent quality!
Good getaway
ByTiffany
02 December 2021
Enjoyed our time and getaway from the "real life." Our room was a loud in the mornings, as we had been put next to a laundry shoot (I think). Although, the room was very roomy, comfortable, and clean. So even with the noise in the morning, I think the overall comfort was great!
Great location
ByPantagora
27 November 2021
Great location, friendly staff and excellent property
Great!
ByAJoseph
27 November 2021
Excellent, warm and personalized service!
It is still our best and only choice to stay and really rest in the city!