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InterContinental Miami

Hotel Reviews for InterContinental Miami
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 2674 reviews
89%
Recommend This Property

Ratings Breakdown

2674reviews

  • 5 Stars
    1897
  • 4 Stars
    432
  • 3 Stars
    146
  • 2 Stars
    124
  • 1 Stars
    75

Post card view of the Bay.

By

พฤศจิกายน 24, 2563

club

Post card view of the Bay, A Great view like looking at a map of the geography.

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A pleasant stay

By

พฤศจิกายน 23, 2563

club

I stay at the intercontinental property at Chopin plaza for a little over two weeks and I must say that the staff made it possible in every way to make me feel at home. Everyone was really accommodating and friendly. A truly pleasant stay during business and was made to feel at home. Thank you all!

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Okay

By

พฤศจิกายน 23, 2563

Rooms and furniture in the rooms are old and tired. If your coming to Miami there are much more luxurious hotels for the same or little extra money. However, the location is good. Intercontinental needs to do a complete room remodel. Example: who wants to stand in a bath tub to take a shower in room that is a suite???

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Very nice hotel with excellent desk staff

By

พฤศจิกายน 23, 2563

I have stayed here for a business function for 3 days. The desk staff were amazing and really tried to go out of their way for their guests. The roms were very clean and comfortable. I was suprised at the price of valet. Some of the valet staff are not the most attentive and one of them inparticul was rude.

Other than my valet issue this hotel is deffinitly a great place to stay,

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Excellent service

By

พฤศจิกายน 20, 2563

Excellent service in every way. Felt very safe even in this pandemic.

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Great hotel

By

พฤศจิกายน 16, 2563

platinumelite

The hotel is very nice, great layout and location. The room was nice and I had a great view of the bay. The bed and linen were very comfortable. The staff was friendly and helpful. I would visit again and recommend to others.

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Excellent bedding very comfortable

By

พฤศจิกายน 14, 2563

club

Overall excellent! The property did. feel a bit tired and could use a facelift. Housekeeping should have flushed the toilet for it had some floating hair.
Great service, friendly staff! Excellent waiter in the restaurant. Extremely attentive and great food!

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Great Experience and service!

By

พฤศจิกายน 14, 2563

platinumelite

Friendly staff and great service. Great location with great views!

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Placentero

By

พฤศจิกายน 11, 2563

Cama super cómoda, una hermosa vista y un excelente servicio.

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Disappointed

By

พฤศจิกายน 07, 2563

club

I stayed at this hotel approximately one year ago and was very impressed with staff, service, amenities, location and access to entertainment and stores in the area so I returned this year with family expecting for a week but ended up being just one overnight. After we arrived to what was like a ghost hotel with one staff member in site I was beside myself to find put that everything in the hotel was closed for the evening and was told the pool was under construction. No restaurant, gift shop, bar, lounge, pools were available at all and the staff wasn't sure of himself as to if anything would be open the following day on Monday. He offered to send us to another hotel to use the pool and that was all he could offer. No adjustment in the rates which was supposed to include the amenities and all we were able to do was sleep in a room and go elsewhere to swim. We ended up canceling our reservations for the remainder of our stay and went to the Kimpton Epic that the staff suggested we go to use the pool. I understand due to covid some things are limited but we should have been told in advance and staff should have been more honest. We enjoyed our stay at Kimpton and look forward to returning.

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Comfortable stay in heart of city

By

พฤศจิกายน 03, 2563

platinumelite

Location, staff, access, food, cleanliness - all were flawless.

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Edtancia

By

พฤศจิกายน 03, 2563

club

Mi estancia fue excelente cada momento fue feliz muy limpio muy eficaz su servicio volveré pronto

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