しばらく操作がなかったため、後50秒でセッションがタイムアウトとなります。 ログイン状態を保持
セッションが時間切れとなりました。改めて サインイン サインインしてください。

InterContinental Paris - Champs-Elysées Etoile

InterContinental Paris - Champs-Elysées Etoileのお客様のホテルレビュー
お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
81%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 825 お客様レビュー
81%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

825お客様レビュー

  • 5 スター
    510
  • 4 スター
    155
  • 3 スター
    67
  • 2 スター
    43
  • 1 スター
    50

Room was fine, but unable to give rooms until 5pm ruined our stay.

By

8月 03, 2022

As already outlined we waited from 8am to 5pm for our rooms and were not made to feel in any way special despite my platinum elite status. Indeed I now realise that expecting and failing to receive status benefits is making me less happy than if I had no status at all and so I will stop booking at Intercon (as it has been 2 consecutive stays with poor experience).
On the plus side the concierge was most helpful and booked us lunch at a lovely nearby restaurant.

続きを表示
短く表示

Great hotel

By

7月 29, 2022

Location, location, location in one of the world’s greatest city. As good as any Inter we’ve ever stayed at

続きを表示
短く表示

Service Staff needs training

By

7月 29, 2022

Pros:
The hotel is new, the front desk and concierge staff are great

Cons:
rooms are small
breakfast is small and not great quality
the room service staff is utterly useless
- didn't have soap for 2 days, requested 2-3x, ended up with two hand lotions and no soap
- found chocolate candy on the floor from the people previously staying in the room
- asked for dry cleaning of a white piece of clothing, was promised it to be done next day before 12:00, at 17:00 we were told the staff forgot about it and were returned a soaking wet pants

続きを表示
短く表示

Very small room and uncomfortable experience

By

7月 04, 2022

While I understand that my room was going to be the smallest and the worst one given I was under a corporate rate, I have never stayed in a room where you cannot open the closet door without moving a table, have a place to open a luggage without being able to open the room door, let alone not have enough space behind a desk to actually put a chair there.

I found the hygiene levels in the -1 level guest bathroom to be very bad and also had no hair dryer in the room. Hotel room door did not close on its own (huge security issue!) due to the thick carpet and old door, which I found very unusual in a five star hotel under such a global hotel brand.

I did not feel super welcome by the staff relative to other five star Parisian hotels I stayed at, unfortunately.

続きを表示
短く表示

Confortable stay and great location

By

6月 25, 2022

platinumelite

Great location at a few steps of the Champs Elysées.

Rooms are clean, confortable, and pleasant..

Front Desk, concierge, porter are very helpfull and friendly.
It's a pleasure to deal with them.

The breakfast is no so qualitative to other IHG hotels, everything is OK, fresh and clean. But the selection is not very large and not at the standard IHG level.

Superior rooms offer more space with nice high ceiling, very nice experience.

I recommand to stay in this hotel for a nice trip in Paris, and for sure I will come back in future.

続きを表示
短く表示

Best small hotel in Paris

By

5月 24, 2022

platinumelite

I cannot imagine a better place to stay in Paris. I used to say at Prince de Galles and other Starwood properties. This is my new favorite place to stay. Great location near Champs Elysee. Metro stop a couple of blocks away. The rooms are clean and perfectly appointed. Comfortable beds, a great bathroom with a great shower, cold air conditioning. The breakfast buffet is delicious. I stayed there 4 nights and the staff was professional and friendly. The staff at the restaurant greeted me every morning and always had my Coke sans sucre at the ready. The concierge Jeremie is great. The manager Matthieu could not be nicer. Upgraded me to a better room, since I am Platinum Ambassador level. This was not the case at some other IHG hotels I stayed at on this trip. Five stars for this hotel. . They really made me feel like a valued guest! I will return.

続きを表示
短く表示

Great Location, US size rooms and bathrooms

By

5月 22, 2022

The hotel is about a 3 minute walk to the Arc De Triumph, from there you are able to enter the metro and do all of Paris, the bed was super comfortable and the size of the room and the bathroom is not Parisian, it is a full size bathroom just like any hotel in the U.S. Super clean, great location, I would definitely stay there again.

続きを表示
短く表示

The staff were the best !!!!!

By

5月 03, 2022

The staff were the most kind and professional people that we have ever experienced at ANY hotel !! The front desk/concierge staff went above and beyond to help us with anything that we needed ! The room was clean quiet and modern. The hotel is in a wonderful location . We will never stay anywhere else while in Paris ! The Intercontinental Champs Elysees exceeded all of our expectations ! We have traveled extensively and are very hard to please , but I have to say , they made us very welcome !

続きを表示
短く表示

Herrliches Hotel

By

4月 25, 2022

Der Aufenthalt war insgesamt sehr schön. Die Zimmer waren hervorragend. Das Hotel sehr zentral und sehr nahe zu den Sehenswürdigkeiten. Obwohl ich es nicht extra gewünscht hatte, habe ich ein Zimmer mit Blick auf den Eiffelturm bekommen. Danke dafür! Das Personal war angefangen vom Empfang beim Auto, weiter zur Rezeption bis zum Frühstücksraum sehr sehr nett! Ich bedanke mich dafür und sende meine Grüße an das ganze Team! Beim nächsten Aufenthalt in Paris ist dieses Hotel auf jeden Fall wieder mein Favorit.

続きを表示
短く表示

Disappointed in offering

By

4月 21, 2022

Am Intercontinental should offer a bar, spa, room service and to charge $35e for a coffee and pastry is offensive. If your going to be an Intercontinental hotel offer the same amenities.

続きを表示
短く表示

Wonderful Service and a Great team

By

4月 09, 2022

This is the 2nd time we have stayed at this hotel during Paris Marathon week. Without doubt I would have to say the staff here are the most helpful and friendly that I have ever seen in Intercontinental Hotels. Well done all of you for really caring about your guests.

They helped by son make a sign for the Marathon, they welcomed us with a celebration drink when we returned. The team are happy to help with anything - 5 star service for a wonderful hotel.

続きを表示
短く表示

Great staff

By

3月 19, 2022

I was really impressed by the staff. They went out of their way to make our stay as comfortable as possible and to make sure we have everything we needed. The rooms were comfortable and clean and the service was always great. I definitely recommend the hotel especially that it has a great location as well. Thumbs up!

続きを表示
短く表示