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InterContinental Bordeaux - Le Grand Hotel

Hotel Reviews for InterContinental Bordeaux - Le Grand Hotel
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.7

based on 1302 reviews
94%
Recommend This Property

Ratings Breakdown

1302reviews

  • 5 Stars
    1014
  • 4 Stars
    195
  • 3 Stars
    45
  • 2 Stars
    32
  • 1 Stars
    16

overall experience

By

28 June 2022

The hotel is in a fantastic location, and is absolutely beautiful, we actually checked out the history of the hotel and its been a trading hotel for over 200 years !. all the experience you would expect of a hotel of this quality, however the staff are the key, every different section of the hotel has key staff and they are individually excellent

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Great stay again

By

22 June 2022

platinumelite

Great welcome and stay again but this time with our dog. Nothing was too much trouble

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El hotel más emblemático en Burdeos

By

27 May 2022

Una gran experiencia en Burdeos, es un majestuoso hotel con una ubicación privilegiada, los principales puntos de la ciudad los puedes recorrer caminando desde esta inmejorable ubicación.

El recibimiento que tuvimos a nuestra llegada por parte de nuestro anfitrión Olivier fue EXCEPCIONAL, nos explicó como recorrer los puntos que queríamos, nos pasó los mejores tips para disfrutar la ciudad y siempre estuvo atento a cualquiera de nuestras necesidades. Muchas gracias Olivier

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Beautiful hotel, quite rooms, wonderful roof-top bar/view

By

22 May 2022

Beautiful hotel, quite rooms, wonderful roof-top bar/view. This hotel is one that you won't soon forget. The experience is what might be expected for a royal family. You will likely remember your stay for the rest of your life!

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Emperor has no clothes

By

21 May 2022

The Emperor has no clothes. This property is tired, old, creepy, and dysfunctional. The staff did not seem to notice that guests actually stay at the property. Some basic room functionality was not tested or functional.

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Great hotel

By

20 May 2022

Great location, great service, great staff. When a friend had a problem during the stay the staff and management could not have been more attentive, helpful and truly concerned. The way the hotel and staff dealt with the issue showed it was really customer focused. The friendly and helpful staff were at all levels and functions

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Cramped room accessible by two elevators and long walk.

By

15 May 2022

Tired furnishings. In need of renovation. Great breakfast. Ideal location.

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Séjour d'anniversaire inoubliable

By

11 May 2022

Le séjour a tout simplement était parfait.
L'emplacement est idéal car central pour visiter rapidement et facilement Bordeaux.
Le personnel sait se rendre amical, que ce soit au niveau de l'accueil et de la restauration (petit déjeuner, déjeuner et diner).
La qualité des prestations est enfin sublime, que ce soit au niveau du restaurant (le Bordeaux et Pressoir d'Argent) que des services (Spa, rooftop etc).
Nous reviendrons très certainement pour poursuivre la découverte de Bordeaux !

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Worst ever hotel.

By

03 May 2022

The rooms and common areas, including the breakfast area urgently need overhaul. The corridors are dark with stained carpet throughout. The draw is only in the brand name but the physical condition is absolutely not up to par.

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Exceptionnel

By

01 May 2022

Accueil -service - confort
Tout était parfait voir exceptionnel
Chaque séjour dans cet hôtel est un réel plaisir

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Service

By

13 April 2022

platinumelite

Excellent staff. Dedicated. The experience at the "Pressoir d'argent" was over my expectations. I highly recommend this hotel

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Superb property with great spa and stellar service

By

08 March 2022

Opera view Junior suite has very elegant design by Jacques Garcia, French Empire style re-interpretation

Around 35 sqm large

Separate living room with seating area

Bedroom with desk and very comfortable bed

Large flat screen television set.
Very good selection of cable and international channels .

Nice marble bathroom with a bathtub and separate shower

Separate toilets

Guerlain Eau Impériale amenities

Very quiet
Very nice view of the Opera

Usb sockets next to the bed and desk.

Free PressReader digital press

GOOD
- Very attentive staff, service at the highest level you could find only at very best hotels
- Unbeatable location
- Elegant historic hotel with all the modern facilities
- Solid brasserie with pleasant outdoor terrace (but not the level of gastronomic restaurant, and service can be slow).
- Superb Guerlain spa (counter-current swimming pool) : perfectly clean and well maintained, excellent staff)
- Great rooftop jaccuzi with panoramic view
- Very good breakfast

BAD
- Nothing

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