 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
83%
Recomendar este hotel
Valoración general 4.2
83%
Recomendar este hotel
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Needs an update
ByCuz22
22 octubre 2020
Not a bad stay, but not worth the price. Room needs updating. Grout in bathroom tile missing/moldy, major tub caulk lines, finishes on cabinets, counters worn and shabby, weird large dirt spots on wall, dusty and cobwebs....I usually don’t complain about these things, but I usually don’t pay 3 hundred++ a night for a room. Felt like a very average hotel room.
Underwhelmed
ByThe murse
21 octubre 2020
Leaking tub, limited services, stained bathroom. Came to stay after our wedding. Was told hotel staff would do "something special". Nothing was further from the truth. The bathroom had a steady annoying leak, when we called down they came to "fix it". Nothing was fixed. For a place with such a reputation, sadly disappointing. There are several hotels with views of the plaza, we will try those.
Great view of the Plaza
Byshelsterpurple
21 octubre 2020
We were upgraded to the top floor with a balcony and views of the Plaza.
I highly recommend this hotel.
Disappointed
ByBabyreans
18 octubre 2020
This place was such a disappointment. Rooms way over priced and bathrooms need major updates.
Tub and shower
ByBassman
17 octubre 2020
When showering, tub filled up. Had to end shower early.
Housekeeping upon request
BySpotter
14 octubre 2020
It was not clear that rooms would be cleaned only upon request. I was not told upon arrival and only found out when I returned to my room on the second day of my stay to find the room in the condition that I left it when I went out that morning. I noticed a card on the night table informing me of the person that was responsible for cleaning my room. Upon turning the card over, the card stated that rooms would be cleaned only upon request. Wish I had known this before I left for the day.
Anywhere but here
ByAnthony F
13 octubre 2020
Rooms are dated , dirty and not well kept . Many options that are far better for less money . I’ve stayed in budget hotels while traveling that was far better . Only had a bellman in the afternoon . No options for breakfast . Reservation staff didn’t have a clue and promised something that could not be delivered . Spoke with GM who said he would investigate and call back and as of now hasn’t .
Great location in the Plaza.
ByLori182
12 octubre 2020
We just had a one night stop, but appreciated the location in the Plaza area.
Great experience
ByKimberly
12 octubre 2020
The hotel is amazing with great views. I am ready for full service with the restaurant and concierge to come back. I would highly recommend this hotel.
Great stay!
ByKC Mom
12 octubre 2020
We stayed here for a night for a girls night out! Had a great room overlooking the Plaza with a balcony to enjoy. Clean room and great experience!
Covid changed this hotel!
Bykcmom
07 octubre 2020
Didn't know the nice restaurant wasn't open and there was no room service which makes no sense!
Comfortable, heart of Kansas City.
ByTDubs
01 octubre 2020
Nice place, great staff, great location. Clean and well kept. Close to many attractions.