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87%
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4.3

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87%
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1010null

  • 5 null
    637
  • 4 null
    197
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    77
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    58
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    41

Will never stay here again.

By

29 November 2022

Terrible service. No Touch-up" cleaning like they claim to have. No followup for cleaning when we're told that would occur. Ran out of toilet paper with no spare rolls in the room (and a suite for six filled with six adults).

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Great hotel and comfy

By

28 November 2022

Great place to stay. Great staff. Very welcoming and attentive. Did all they could to help and provide all the care they could. Rooms were great and well kept. Breakfast was ample and stocked. Gym was clean and sufficient.

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The absolute WORST hotel stay EVER!

By

28 November 2022

What seemed like a nice stay in a nice hotel soon turned out to be a HUGE disappointment. Check-in was easy for our suite for 6 guests. When we got into the room, we found only three sets of towels, so we had to go back down for three more.

The card for check-in stated that they only do a full room clean after the 7th day, but do daily touch-ups which includes trash, supplies and towels that are not hung back on the racks.

We returned the Thursday evening to find trash cans still full and our towels in a pile under the sink. We went back to the front desk and got six more sets.

We talked to the front desk on Friday morning and the guy told us that our room was scheduled for a full cleaning. However, returning Friday evening found the trash cans piled high with trash, TWELVE sets of towels piled up under the sink and NO TOILET PAPER! Back to the front desk for more towels and toilet paper.

We will NEVER stay at Staybridge and will not be interested in ANY IHG hotels again. I intend on cancelling my IHG membership.

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kitchen to small

By

27 November 2022

overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable
overall acceptable

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Worked for my needs

By

22 November 2022

Very comfy bed, clean room. Late arrival, nobody attending desk (between staffing) one leaving one arriving. Snowing out and the one leaving spoke to me outside instructed me to go in and call from the locked door phone. I did, took about 5 min for another to respond. That person a bit harried from starting shift and dealing with my late arrival. Once I got past that, all was good.

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Great Location

By

08 November 2022

Stayed here for one night. I live local and really was surprised with this hotel. The areas were very clean on my way to the room. I would stay here again if I need a hotel in the future. Santi was great when he checked me in.

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Clean and quiet

By

08 November 2022

We stayed at this hotel for almost 2 weeks. The kitchenette was convenient and helped cut down on the eating out. The bed was comfortable, the room was clean and quiet. The breakfast was a nice bonus; it's pretty much the same each day but it was nice to have the option. Only con, they need to replace the windows but the black out curtains helped contain the cold air trying to come in.

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Hohe Sauberkeit, schlechtes Frühstück!

By

06 November 2022

Meine Firma buchte mich für ein 6-wöchiges Seminar ein.
Sehr gefallen hat mir die Sauberkeit in meinem Zimmer. Auch konnte ein täglicher Housekeeping-Service in Anspruch genommen werden.
Überragend fand ich den Schlafkomfort der Matratze. Ich hatte schon in Hotels übernachtet, da war ich für jede Nacht weniger froh drum.
Leider negativ fand ich das Frühstück. Nicht sehr reichhaltig und total "Basic". Lieber selber einkaufen und Frühstück im Zimmer zubereiten.
Alles in allem für den Preis völlig in Ordnung!

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Comfortable and clean

By

06 November 2022

I always look for this hotel when I go on a business trip.
Because the structure that is easy to rest and the cleanliness of the room are always satisfactory.

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Nice facility, good location, excellent staff

By

04 November 2022

This facility is up to date, with 24 hr free fitness center and laundry. The staff are very friendly and eager to help. Breakfast buffet is excellent with microwave omelettes, sausage, oat meal, yogurt, fresh fruit, juice & coffee, muffins, etc. Plenty of free parking, quiet location in safe neighborhood. Overall, an excellent stay!

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Great clean Hotel friendly staff

By

28 October 2022

Awesome Hotel. The front desk staff and Management were so friendly and helpful. Housekeeping services was great especially when you have kids. We will definitely be back for a getaway!

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No internet was working

By

27 October 2022

Hotel was very clean and comfortable except for the fact i could not connect to the internet. Hotel staff were unable to help. I was told to come to front desk to get help but he was unable to help get on line. When talking to other guest they were also unable to connect also. Dont know if entire system was down or not.

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