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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.5

    based on 763 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    763reviews

    • 5 Stars
      566
    • 4 Stars
      94
    • 3 Stars
      43
    • 2 Stars
      32
    • 1 Stars
      28

    Nothing

    By

    13 November 2019

    The front desk guy was real nice when check in and when report heater don't work he got to it right away. THANK

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    Guest Experience

    By

    12 November 2019

    club

    My one big complaint is we were the only people in the breakfast room and the TV was set to CNN. I asked the gal working the room if she could put FOX on the TV and she told me NO! I asked why not because we were the only people there and I was told that "Corporate told them they could not put FOX the TV." I asked the person working the front desk and was told the same thing. I told them, I was a paying customer and we were the only two in the room but it made no difference to them. I think this was totally wrong!

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    Nice quiet stay

    By

    10 November 2019

    club

    Each stay at this property has been enjoyable. The facility has been undergoing renovations so is not at its 100% best but it is pretty close. I do intend to stay here again.

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    Below average hotel

    By

    10 November 2019

    Small, unclean rooms, slow, inefficient staff, extremely slow internet, not much choices in breakfast, odor in rooms,
    Definitely room for improvement

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    Decent

    By

    10 November 2019

    They overbooked rooms, and called me last minute to tell me (rudely) my reservation was no good. Will never consider this hotel again!

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    Great Hotel

    By

    06 November 2019

    Wonderful staff, very clean. Amazing kitchen in suite

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    Fantastic stay!

    By

    06 November 2019

    Had a great stay at Staybridge. The only things that I found frustrating was in the gym the lights went off while I was on the treadmill and I had to keep getting off to get them to turn back on. Aside from that - perfect! In fact, we canceled reservations at another location and will be returning to the Staybridge next month!

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    Rude Employees

    By

    02 November 2019

    My credit card was billed after a “points stay”. When I called and identified myself as a Spire Elite to the lady that took the call, Jasmine, she insulted me then hung up on me. Rude, classless, mannerless. “It ain’t my problem, you gonna have to call and deal with someone else....” CLICK

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    Friendly staff and clean room

    By

    30 October 2019

    club

    I like staying in the suites so we can have a fully functioning kitchen instead of going out to eat every meal. The staff was always friendly and helpful with directions or places to go/see.

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    BED BUGS

    By

    27 October 2019

    club

    We arrived around 1:00am and immediately found bed bugs in our room. Also found in replacement room. It took a manager an hour to show up at the hotel to speak to us. Did not take care of other hotel accommodations until we returned 2 days later to demand the do what they said. If you’ve stayed there Oct. 25-27...I recommend you follow directions to clean belongings of bed bugs. Horrible!!

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    Wedding Getaway

    By

    20 October 2019

    platinumelite

    Great Hotel located in the heart of the New Columbus Ga.

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    Excellent hotel, great food and friendly staff.

    By

    15 October 2019

    We mostly stayed in the dining and TV area. Nice spacious area and even watched a football game on TV. Had our reunion in the spacious meeting room with lunch there. Our room was nice and clean. We will return to this hotel next year.

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