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 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.4
91%
Recommend This Property
|
Fairfield stay
ByJules
21 June 2017
My kids and I loved this hotel. Pool was close to our room. And perfect temperature.
Everything was clean and staff was very accommodating and friendly. They let our larger group socialize and eat in their lobby which was perfect for our group of 7 families staying there instead of heading to an outside restaurant. Loved it all!
Great Suite with comfortable beds
Bymlauer04
21 June 2017
Excellent and very Friendly staff specially Vincent from the front desk....Breakfast on weekends should be extended to 10:30-11am so we can rest more!!!
guest
Byguest
21 June 2017
liked it, great spot for pets. Wish we'd been advised construction under way
On my travels
ByBigJay
19 June 2017
The desk staff is very helpful and made sure to recognize my club status. Offered to fix and accommodate any of my issues.
Big room
ByWorkingk9s
07 June 2017
Room was great and very comfortable. Will stay again.
Nice and relaxing
By-TW-
01 June 2017
Nice, quiet and relaxing place to come back and rest up for the next day.
Terrific Stay!
ByDaisy
31 May 2017
Great place to stay when visiting Napa Valley and have a wine tasting tour pick you up and drop you off at the hotel.
Clean
ByBusiness traveler
28 May 2017
King 2-room suite was fantastic. Good location with nearby stores and easy access to hwy 12 and I-80
My worst hotel experience in 40 years of travel
Byjosperan
28 May 2017
Problems started at check in. I requested a room with two beds and at the front desk they told me they didn't have one but he would put a message for next morning as there was availability. We got a bed and a sofa. There were no sheets for the sofa. We were given a set later but not of the right size and they left it to us to do the bed. Next morning we were told there were no rooms available with two beds. We requested the room done including the sofa. When we came back in the afternoon the only thing done was the bed, not the sofa and they hadn't even touched the bathroom, it was as we left it after taking a shower in the morning. They took a dollar that I left on the desk and wrote a note saying thank you for the tip (was it a joke?). I didn't leave it as a tip. We went to talk to the General Manager, telling him we were leaving. He insisted we had to pay for the second night as it was past check out time and kept insisting on that instead of listening to the problems we had and trying to offer some compensation. We finally left having payed just for the one night but totally frustrated and angry for what we went through. That doesn't fit the standards of a hotel of this category by any means. I will never stay there again. It was probably my worst hotel experience in more that 40 years of travel.
Comfortable bed and dirty floors
ByVal23
26 May 2017
First off the hotel is being renovated so I understand there might be some extra dust. They really needed to vacuum everywhere though. The stairways, my hotel bathrrom and the hallways.
Excellent place to stay
ByEvebank
23 May 2017
Even though the hotel is being remodeled, it is being done in a manner that does not disrupt your stay. The hotel, is beautiful, the rooms well appointed and very comfortable. Wish my stay had been for more than one night. The only inconvenience was we had to walk next door to have breakfast. The pool was beautiful even though we didn't get to use it. My husband did get to use the fitness center and he was impressed with the quality of the equipment.
Great sleep
ByTimCA
20 May 2017
Hotel is very nice, but under some remodel construction. Even though, I enjoyed my room and the area. Found a funky sushi joint in downtown.
Had fish and enjoyed the warriors domination on the court.