 Guest Reviews
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94%
Recommend This Property
Overall Experience 4.6
94%
Recommend This Property
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Hello
ByRobert
16 May 2022
I have explained how I feel earlier need to fix front door the pool and breakfast buffet was down entire 2 and a half months I was there unacceptable
Spacious
ByMomsearcy
26 April 2022
Spacious, clean and comfortable. A little pricey but worth it!
Very Disappointed!
BySteph007
21 March 2022
I booked this hotel months in advance. We always select Staybridge Suites for the kids. They look forward to the pool and hot breakfast.
Sadly, when we arrived the pool was CLOSED. The breakfast was CLOSED. Town was full due to an event so we could not change hotels. The hotel did not have an alternate pool that the kids could use (there was a competitor hotel next door...)
Was there a discount due to no pool? no.
Was there a discount due to no breakfast? no.
Had we known, we would have just stayed home. It was zero fun dragging three unhappy kids through the events we had traveled there to see.
The room was good. I liked how the fan could be set to run to block out noise. The walls are thinner than most Staybridge's so you can easily hear people in next door rooms.
Revieing 2 stays on 1 entry
ByITguy2020
15 March 2022
I will say the first nights I had a good room and no issues. I came back for 1 additional night in another room that had NO SOAP. I don't get it. Why are the staff at the IGH locations not checking the soap containers? Out of the last 5 stays 4 have run out of soap before I left. Again this reflects on the whole of IHG. I am looking at other chains now. It is said after over 50 day in 2022 alone your hotel is disappointing me so much I feel this way. I hate to complain! After the last trip I feel I must. I get it people forget to check things or what not but this is what customer care is about and your (IHG in a hole) not living up to my basic expectations. I know Staybridge is taking a bigger hit because of the experience's I had with the Holiday inn but your all part of IHG and in this case I had to leave out of the same exit. Weird entrance and exit to this sight. I could be talked into trying this again but only after having a discussion with someone.
Nice Quiet Hotel
ByPatti
15 December 2021
This hotel is very convenient to the airport as well as shopping and dining options. The breakfast was as good as they can do considering we're still in Covid which consisted of a muffin, juice, yogurt and an apple. I was on the first floor and my room was very quiet even being next to the parking area. I thought the bed was very comfortable. I will definitely stay there for upcoming visits.
Nice Hotel
ByKrste2
08 December 2021
The newly renovated suite was amazing! Would highly recommend!
TRE60
ByTre58
07 December 2021
very comfortable and clean hotel will come back staff very nice and friendly
Work Trip - Great Location
ByBill Buck
04 December 2021
Location worked well. Only interaction with staff was at check in. I liked that the receipt was placed at the door on morning of check out.
Nice hotel
ByCPpc
01 December 2021
Nice hotel. Excellent evening manager. I’d stay there again.
Our First Stay
ByMrs. Anderson
29 November 2021
We really liked our 6 night stay at Staybridge Suites! The staff was kind and professional, the cleanliness of our handicapped suite, the large size of the handicapped bathroom, and the kitchen! We didn't exactly enjoy the "snatch and grab" meals, because they were remodeling the dining room. We thought this hotel was fairly new, because everything looks so good! All guests need to be warned that the breakfast would be a "snatch and grab," and not be aware upon arrival.
We weren't aware this was a pet friendly hotel, because there was a 2 night noisiness because of a dog(s) in the room directly above ours. So beware.
Good location
Bymustangs00
29 November 2021
We were at this hotel in 2020 and the breakfast area was under construction and here it is 2021 it is still under construction not acceptable. Also our room 106 had ants all over the bathroom and cob webs makes me feel that their cleaning is done poorly.
Nice
Bylabracer
25 November 2021
This property is currently undergoing an extensive face-lift and if the start is any indication of the finish, this is going to be a go-to property when staying in the Fort Wayne area. My suite was spacious, comfortable and most importantly clean. I felt as comfortable and ease as if I were in my own home. All of the amenities of home were there. It was fully explained at check-in that the renovation process would not allow for use of the pool and there would not be usual breakfast option, so I knew what to expect. Easy to find, just off the interchange, restaurants nearby and reasonably priced.