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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 201 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    201reviews

    • 5 Stars
      168
    • 4 Stars
      13
    • 3 Stars
      7
    • 2 Stars
      5
    • 1 Stars
      8

    In General

    By

    03 July 2015

    Like the site, the front desk personnel for the most part is great to work with and very friendly (really only dealt with the afternoon and night personnel).

    The one major item I would like to express is that more often than not there were parking issues.

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    Wonderful Staff

    By

    26 June 2015

    club

    Our family recently needed to stay overnight in the Milwaukee area while on our way south to a family wedding. We had received a gift certificate for Staybridge Suites and since we had never stayed in one before, decided to stay at the one in Franklin. We arrived very late, around 7:30, and the staff was wonderful getting us checked in. The room was comfortable, soundproofed and excellent for the weary travelers that we were. We had even forgotten the gift certificate, and the manager on staff said, don't worry, you can mail it to us during the week. It was very nice and peaceful not to have to worry, but rest before our long drive to the wedding.
    Thank you,
    Lynne and John Tennie

    Posted byHotelStaff
    01 July 2015
    Lynne and John - What a great comment! Thanks for taking the time to write us! We think the Staybridge brand has it just right - plenty of space and all the amenities you'd need for a couple nights - or a couple of months. We're thrilled that you found us and we hope you'll be back again and again! Safe travels- Eric
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    Amazing stay!

    By

    23 June 2015

    club

    Just as expected....excellent! From the time we walked in the door to the time we returned from our trip/airport the service was outstanding. Everyone was friendly and helpful. We did the sleep/park/fly. Felt comfortable leaving the vehicle there. In a nice area with access to restaurants.

    Posted byHotelStaff
    01 July 2015
    Thanks Amy! Our sleep/park/fly package is a fantastic way to get out of town when traveling out of Milwaukee's General Mitchell Airport - it's such a popular package that we need to limit the number of guests who can take advantage of it - so we're glad you were able to benefit! Our team really strives to provide the perfect stay from beginning to end and we're so happy to read that we accomplished our mission! We'd love your referral to friends and family and we hopw you will come see us again! Eric
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    Wonderful staff

    By

    23 June 2015

    club

    The staff at Staybridge Suites in Franklin are top-notch. They really go out of their way to provide excellent customer service. The rooms are clean and up-to-date.

    Posted byHotelStaff
    01 July 2015
    Just the kind of response we love Gayle! No hassles; clean; up-to-date and excellent customer service. Thanks for the review - we hope to see you again soon! Eric
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