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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 878 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    878reviews

    • 5 Stars
      665
    • 4 Stars
      140
    • 3 Stars
      30
    • 2 Stars
      31
    • 1 Stars
      12

    Review is too time consuming......poorest part of hotel experience

    By

    11 November 2019

    club

    I don't have time for such a lengthy questionnaire / review.

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    Stay

    By

    10 November 2019

    club

    This is a great place to stay especially for a week since you can cook with a great kitchen and have breakfast and dinner for free

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    Read Less

    Friendly and helpful staff, great breakfast, comfortable bed

    By

    06 November 2019

    club

    I really enjoyed the friendliness of staff, a comfortable resting place (bed and couch), a kitchen of my own and a great breakfast buffet.

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    Read Less

    Wedding trip

    By

    05 November 2019

    platinumelite

    The overall experience was great. The room was clean, quiet and comfortable. The pillows were too soft but we made it work.

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    Good

    By

    30 October 2019

    club

    Some common areas were dirty. Staff was very friendly despite being short staffed

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    great beds. clean rooms. great food

    By

    30 October 2019

    the morning food is some of the best i'm had. lot of fresh fruit. the beds sleep great also. the towels are also some of the best I have used.

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    Great stay

    By

    29 October 2019

    Nice, clean, good amenities. a wonderful value in the northern chicago area.

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    Just a place to crash

    By

    28 October 2019

    platinumelite

    Was offered 500 points during check-in to skip housekeeping. Sure, just crashing at late night for a busy weekend, don’t need housekeeping. Does this offer supersede or in lieu of PC.welcome points? I was assured no, you’ll get both. I believed the check-in guy. WRONG.
    Had long wait at check-in while front desk services mini-mart. Since I was checking in after 11 PM, I didn’t need the extended wait as I was exhausted. Check out was smooth and paper free, but no big deal, I will go on-line to get a receipt after I get home. WRONG. this hotel doesn’t offer receipts on-line. Big surprise.

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    Good stay

    By

    28 October 2019

    Staff and facility were great. We were surprised at check in
    that you had such a high fee for pets . We were not told at check in . Hallways were loud.

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    Excellent Service

    By

    28 October 2019

    club

    Your stay will be full of service. The product is perfect for a longer term stay. If you are looking for a higher end appeal, this is not for you. If you are looking for a clean environment, friendly staff, accessible amenities, this is the place for you.

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    Great for long and short term travel

    By

    27 October 2019

    club

    Stayed at another hotel in the area and this one was nicer and better value.

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    Read Less

    Very Friendly Staff , feels like home. Love the facility

    By

    27 October 2019

    platinumelite

    Very Satisfied with the overall stay experience.
    Food -- Excellent variety of food for Morning Break fast and Social Evenings.

    Rooms -- Specious and always Clean.

    Staff -- Very friendly and understanding.

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