 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
|
A top notch Hotel
ByKrazy k
28 November 2021
We got to Hotel checking in we noticed IHG rep booked wrong room the lady that was helping us Sierra found a way to get us the correct room staff was awesome everything was top notch
Business trip
ByCT1234
28 November 2021
It was comfortable stay.Location is close to all amenities.
Great stay
Bytommy B69
24 November 2021
Nice new hotel with comfortable clean big rooms. Rooms were quiet, stand up showers with plenty of room.
Had a great weekend.
ByJeff
24 November 2021
We stayed two nights for a birthday weekend. The room was very clean and enjoyable having the extra room and kitchen was very home like. The pool and hot tub were very clean, pool was warm and hot tub was hot. Breakfast was good. They also had a nice laundry. The front desk staff was very friendly and also helpful in suggesting a restaurant to go to for dinner.
Great service
ByCoffee mom
24 November 2021
Front desk staff were friendly and helpful. Room was very clean and spacious. Breakfast was good. Lots of options available. Would stay here again.
Holland Weekend
ByHockey Dad
16 November 2021
Overall excellent hotel. Hotel was clean updated breakfast was excellent. Friendly and courteous staff.
Overall experience
ByWash
13 November 2021
This was a horrible stay from the start. At check the clerk did not acknowledge or ask about amenity points until I requested them. No information from staff regarding the card used to give power to the room. This hotel had 2 young kids and a dog on a leash playing inside the hotel lobby near the front desk and food area. No person from hotel even tried to address the situation. I booked with points and cash and the clerk could not explain how it works and said they would larvae a note for the day manager who never contacted me back. The next morning tried to get receipt at front desk and only heard the midnight manager snoring in the back. This person was obviously sleeping and did not acknowledge me trying to get their attention. It was a joke and I am extremely upset with the quality of this hotel. I called the next day spoke with day clerk explained it to her and she said she would pass it on to the manager who would then contact me. This also never happened. This hotel needs serious improvements. I would never stay here again.
Awesome Stay for business travel
ByJake
11 November 2021
Hotel was awesome. I forgot my receipt for an expense report. Today I called the hotel (a month after my stay) and Ciera was able to help me get what I needed emailed to me so that my employer could reimburse for the stay. Thank you very much Ciera, you made it quick and painless. Much appreciated.
Comfortable and great service
ByBri12
10 November 2021
Great experience recommend staying here. I came to relax and I was able to do that without any noise. Very comfortable and clean.
Has potential for 5 stars
ByPuppafish53
09 November 2021
Need to do a better job cleaning up parking lot, lobby and elevators and need to do a better job maintaining site both fire places broken jets on hot tub broken very disappointed.
Not what I hoped for
BySt1900
09 November 2021
The property it’s self was a nice hotel. The breakfast that they offered was not good. No milk for the cereal, no knives to cut your food, the staff said the supplies had not come in and they were waiting on them and I had been like this for weeks. Usually people in this industry are very friendly we did not experience that at this hotel.
Reservation issues.
Bymadia45
07 November 2021
Our reservation were changed without any notice and too late for us to make alternate accommodations.