 Guest Reviews
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96%
Recommend This Property
Overall Experience 4.7
96%
Recommend This Property
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Nope
ByDiscoQueen
02 January 2022
My first stay in Room 427 was very good. But when I returned to the hotel for this stay, I got Rooms 534 and 429, and the experience was not the same. The loud noise from the exhaust fans on the roof made Room 534 a hassle. It was hard to sleep with the loud humming noise and rattling. Room 429 was much quieter, but the mattress was hard as a rock. I repeatedly asked for a mattress pad like the one I had in Room 427 to make the bed more comfortable. I was ignored the first day and then when they did offer me a solution, the staff member brought me a queen-sized topper instead of a king-size topper. After I returned the queen-sized topper, they left a mattress cover with no padding in my room. I had to sleep on the pillows to make the bed bearable.
The free breakfast was decent, but the bacon was under-cooked most days.
The laundry room, while free, is always a mess because some guests are just pigs I guess. Half of the laundry products they use end up on the floor or outside of the washer.
The gym is a joke. For a hotel this large, the gym should be much, much better.
There is ample parking and public transportation is right outside the door.
There is one staff member, who is exceptional. I forget his name - I'm sorry. He always ugrades your room as a Spire Elite member and tries to accommodate your needs. I thank him for his efforts during my recent stays.
I cannot however recommend this hotel. Sorry, but it's a no for me.
Big Staybridge Suites fan
ByKen W Jr
23 December 2021
Over the past couple of decades we have made Staybridge Suites our number one place to stay through out the United States. We have stayed at the Mclean, Virginia Staybridge property on a number of occasions over the years and the property is extremely well run in every aspect. Would specifically like to recognize Staff supervisor Jonathan P. at the Mclean, Virginia property. He was extraordinarily helpful in more ways than we could list. This was our third time being a guest of Jonathan and he could not have been more pleasurable and helpful in our dealings with him. The company is fortunate to have his services.
Very clean and neat property.
ByCedbread
19 December 2021
Clean and neat room, appliances and fixtures well kept.
Love Staybridge
Byamu43
16 December 2021
Love everything about Staybridge--suite set-up, that they take dogs (we have a lab), comfort, staff and location. We used to live in McLean. Staybridge excellent location for visiting friends and family and still being able to sleep in a king bed on our own.
Clean and Comfortable
ByGlobetrotter
13 December 2021
Nice hotel. Felt safe. Great location. Breakfast needs improvement. A microwave in the area to heat up food would be nice. Food wasn’t warm enough much less hot. And since when can a hotel no longer offer real pork bacon or sausage? Tired of Turkey or chicken sausage.
Great Staff
ByCtlawman
10 December 2021
Friendly Staff! Pet Friendly! Clean rooms! Good communication!
Nice stay visiting family.
ByRichAndChris
07 December 2021
I found getting to the hotel very easy and parking was adequate. Plenty of shopping nearby including a Giant Foods grocery store.
The cheese omelet at the breakfast bar was excellent. Even though it was the standard IHG, I really enjoyed it.
I was initially disappointed in the channel selection of the TV. But it also had apps on the TV for bring your own Netflix and YouTube accounts.
You can enter your credentials or login over the phone. The TV forgets your login after each session so you don't have to worry about the next guest using your account. YouTube allows you to use it as a guest.
Thanksgiving Weekend
ByTurkey time
04 December 2021
We’ve always enjoyed our visits to the Staybridge Inn, McLean. This year was a bit different. While we were accommodated and allowed an early check in, we were surprised to be greeted with staff not wearing masks and a paper telling us there would be no housekeeping. We don’t mind not having our bed made daily, and don’t even mind not having fresh towels; but were disappointed the floors were full of crumbs and there was no way to adequately dry bath towels. The hallway was filled with garbage (if guests wanted garbage picked up, the trash was supposed to be put in the hall, not a welcoming site when there were piles outside the elevator as well as outside doors) We understand Covid-19’s impacts and tried to be supportive of the service staff and appreciate all that is being done
to keep us safe but a little cleaning could help.
We’ll definitely stay again because of location and room comfort. Thank you for all you do.
Home away from home!
ByTony, the one and only
02 December 2021
It's the first time I stayed at Staybridge. I was totally at ease from the minute I stepped into the property. The front desk service was excellent, the room design was just perfect, like I was at home. I got everything I need from the room, the breakfast setting and arrangement was nice and clean. Ms. Angel Simms, the assistant manager, treated me like a king, and should be commented for enhancing the corporate image!
Staybridge
ByRich
01 December 2021
A very clean and friendly property. Everyone bent over backwards for my stay.
Frequent visitor
ByHeather
28 November 2021
Always enjoy the room and breakfast. Will return soon.
Great family atmosphere
ByRay G
28 November 2021
WE have stayed at this property for over 10 years - love the location - the family atmosphere and the cleanliness