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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.5

    based on 62 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    62reviews

    • 5 Stars
      47
    • 4 Stars
      8
    • 3 Stars
      3
    • 2 Stars
      1
    • 1 Stars
      3

    Rooms are amazing

    By

    18 November 2019

    club

    Best hotel overall and rooms are amazing. Best place to rest and great customer service.
    They provide social nights Monday to Thursday which is awesome.

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    Great hotel.

    By

    16 November 2019

    platinumelite

    Clean. Friendly. Great food. Wonderful atmosphere and staff. Rooms were excellent and comfortable.

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    Smelly muggy room, shower door does not even remain closed, uncleanliness

    By

    12 November 2019

    club

    Brian at front desk tried his best to get me information to no avail.

    Gave me manager's phone number but I received no call back.

    I was told to book room at this location using a group discount code for a Quinceanera in town but unfortunately nobody was knowledgeable about it.

    Tried calling manager by the name of Tovar or something to that likeness but no response.

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    A/C Did not properly Cool and No Hot Water

    By

    11 November 2019

    I have stayed at many Staybridge Suites and have stayed at multiple locations throughout my 11 years of being an IHG member. My stay was in the bottom 5 off stays. First, I prefer the room cold while sleeping. Turned the A/C on and because it is not a window unit I have to wait for the baffle to open and then, it would not remain open. Woke up multiple times to the room a/c turning off and yet the temperature on the thermostat was at 74. I turned the thermostat to constant on and when I woke up in the morning, the temperature had no gone down. I did not sleep well at all. Then after the horrible sleep I turn the water on in the shower to wake up and the water stayed luke warm at best. Never got hot. I let the water run for 10 minutes before I decided to just leave and find another hotel to finish my stay. Very disappointed with this experience, and likely will not go back.

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    No hot water for showers

    By

    07 November 2019

    platinumelite

    The stay would have been better but 6 out of 10 days was spent with only warm water to shower not at all hot and no concern from upper management about fixing problem.

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    Good location and price

    By

    07 November 2019

    This hotel is close to stores and the few restaurants that are around the area. It is also very comfortable.

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    Nice

    By

    02 November 2019

    This is a great place to stay staff is very friendly and polite

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    Comfortable room

    By

    24 October 2019

    Rooms were clean, fresh smelling, kitchen clean ..Woukd consider having a bottle of water at check in.

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    Best IHG Hotel

    By

    20 October 2019

    platinumelite

    We stayed here for work after we found out that the adjacent Holding Inn is charging too much. We weren't too excited about it Unill we walked in the rooms. Big, clean, modern and comfy atmosphere. Reception lady was n8ce and courteous. The best thing I enjoyed though is their breakfast. It was fresh and every day. Everything tasted delicious because most of the stuff was homemade like the omelet. That was a nice time we spent their will stay their again next time.

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    Very Comfortable Rooms and Awesome Experience

    By

    18 October 2019

    club

    This place is wonderful. Made me feel like I was at a home away from home. The rooms are comfortable the bathrooms were clean the overall experience was awesome. The breakfast was ok. But the social dinners were fun.

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    Good place to stsy

    By

    13 October 2019

    club

    Here for a few nights this october, wonderful staff and welcoming environment

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    Great!!

    By

    09 October 2019

    platinumelite

    Great place to in Pecos!! Everything you need when your away from home...

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