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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 253 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    253reviews

    • 5 Stars
      170
    • 4 Stars
      48
    • 3 Stars
      17
    • 2 Stars
      6
    • 1 Stars
      12

    Not up to Stanards

    By

    26 September 2016

    platinumelite

    AC does not cool. Vibrates when running. Bathroom light about to fall off wall. NO Hand towels

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    Comfortable home away from home

    By

    23 September 2016

    I was in Reno for medical reasons for 6 months. I was lucky enough to be able to stay at the Staybridge Suites. It was very comfortable and had everything I possibly could want. The bed was very comfortable and the staff was excellent.

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    Highly Recommend for Reno-No Smoke

    By

    21 September 2016

    Excellent breakfast with choices from fresh fruit, pastries, waffles, and hot cereal, to cooked eggs and breakfast meats. Clean facilities, nice staff. We stayed in the two room suite. It was nice with a bathroom attached to each bedroom.

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    Friendly Staff, Great Breakfast

    By

    20 September 2016

    The staff was very friendly, helpful and attentive to our needs. They were short on facecloths and front desk person went to a vacant room to secure some. Thanks

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    Pricey, but worth it!

    By

    19 September 2016

    platinumelite

    The stay cost me more reward points than I would have liked to use but the comfort was well worth it!

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    Bon service

    By

    14 September 2016

    Je recommande cet hotel, confortable, loin de l'intenses activités des casinos, petit déjeuner complet et copieux, fitness center adapté, les sociales hours sont appréciables au retour de sa journée de travail ainsi que quelques brasses dans la piscine ou le spa

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    The place to stay in Reno

    By

    09 September 2016

    This is my go to Reno hotel. Good location near restaurants and easy access to freeways for a quick run to Tahoe.

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    Staybridge Reno

    By

    08 September 2016

    platinumelite

    Always a good hotel with nice pool and great breakfast.

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    Great location along with a courteous staff

    By

    07 September 2016

    In in all I would stay at this location again. My only two concerns are the following:
    1. Poor TV's and quality of picture.
    2. Mattresses and pillows need to be reevaluated at the hotels management level. My wife and I stayed at this same location last year and nothing really changed with the quality of the pillows and mattresses. As for the TV's
    they are low quality with a terrible reception.

    At the end of the day these two observations can be overcome with the cleanliness of the rooms along with the cleanliness of the lobby and the outside grounds. The inside pool area is also well taken care of. The hotel staff was extremely helpful. This is why we returned from our stay last year. Hopefully they might look into at least upgrading the TV's. As for the mattresses and pillows? That is a individual opinion.

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    Pleasant

    By

    31 August 2016

    platinumelite

    Staybridge is the closest thing to home when we are traveling. Just have two washcloths in the bathroom rather than one. My only complaint.

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    excellent hotel

    By

    17 August 2016

    comfortable beds clean and friendly staff. A very nice and clean overall hotel.

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    Nice, homey suite

    By

    10 August 2016

    platinumelite

    The room was nice; however, I had requested a high floor and was placed on the 2nd floor. The carpets in the suite had been vacuumed, but the stains and spills had not been shampooed out in a long time. Staff wasn't rude, but they weren't very welcoming either.

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