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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 333 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    333reviews

    • 5 Stars
      229
    • 4 Stars
      52
    • 3 Stars
      27
    • 2 Stars
      13
    • 1 Stars
      12

    Outstanding Hotel for Military Family PCS

    By

    23 June 2017

    club

    This hotel is great. The staff were excellent, the breakfast was always good, the social is nice(especially the free beer and wine), the room was nice and roomy and the night security is the parking lot is a plus.

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    Really enjoyed our stay

    By

    21 June 2017

    My family really enjoyed the stay at Staybridge Suites San Antonio. The suite was nice. My children loved the pool. The staff was very friendly. I recommend this hotel.

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    Wonderful service

    By

    20 June 2017

    club

    I will definitely stay here again in San Antonio. Staff was extremely friendly, always greeting you in hall way. Shuttlw guy was great. Whole experience was terrific.

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    Great Staff

    By

    20 June 2017

    club

    The hotel was great. Staff was excellent and very friendly. Staff greeted us every time we left and returned, very accommodating. Suite was excellent, the food served for breakfast and social hour was great and staff continued bringing out fresh food the entire time food was scheduled to be served, nothing ran out or went cold. Everything was clean and comfortable. Great place to stay, easy access to the loop made it easy to get around town as well.

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    Great hotel for families

    By

    19 June 2017

    Great hotel to stay while visiting San Antonio. convenient to most major attractions and downtown. Shuttle service to Sea World is super nice especially with kids.

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    HD TV

    By

    17 June 2017

    club

    The TV reception in the rooms looks like something out of the analog days. Probably splitting the channels so much no one is receiving HD any longer...

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    Comfortable and quiet

    By

    14 June 2017

    club

    One of the greatest hotels I've ever stayed in. The front hotel clerk, Mrs. Gabby is amazing, she has great customer service and you can tell that she loves what she does and not faking it, because I worked in customer service over 10 years and I know when people are being genuine or not.

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    Tour site Management issues along with cost issues

    By

    13 June 2017

    Tour site management needs proper training on how to interact with customers and customer service. You lost a sale on this visit along with all future visits to your chains.

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    Salcido

    By

    11 June 2017

    club

    Was disappointed in housekeeping and front desk they could not keep your request for cleaning room correct. I wanted the same day every weeek and never got it so gave up. House keeping never restocked the room correctly

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    Excellent staff

    By

    11 June 2017

    club

    Staff made the stay, but this property is not accurately represented in the advertisement at all.

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    Charles Treece

    By

    10 June 2017

    club

    Staff was very friendly and accommodating. Had a few hiccups but overall ok. Refrigerator was out, toilet seat was lose, couch was wore out and housekeeping only made or beds and changed or towels, nothing else. Not even picking up the couch pillow off the floor. Gaby at the front desk was great.

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    Visit spouse in hospital

    By

    09 June 2017

    club

    Rate too high for expectations of Staybridge in past stats kitchen glass still had lip prints, and the order and lack of seating in dining area not up to what we expected

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