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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.7

    based on 397 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    397reviews

    • 5 Stars
      323
    • 4 Stars
      50
    • 3 Stars
      13
    • 2 Stars
      7
    • 1 Stars
      4

    Community feeling for families or singles

    By

    22 June 2017

    platinumelite

    Comfortable hotel with lots of amenities, including dinner 3 nights a week. Super friendly and helpful staff. The evening desk clerk, CJ, is great with kids. Wonderful hot breakfast buffet and snacks are available throughout the day. Nice place for an extended stay, whether a few days, a week, or more. Kitchen adequately supplied with all the basics, including dish washer. This is my second stay here, and I'll be back the next time I'm in the area.

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    Best staff ever

    By

    16 June 2017

    platinumelite

    Our 8 night stay was just the best because the entire staff was so awesome! From check-in to daily greetings and great breakfast service to responding to issues immediately; they really make this hotel the best around. The location is wonderful with two supermarkets right next door. The pool and grilling area were excellent to have and enjoy and were well kept up. The hotel seems to have a few power issues and the bed needs to be replaced, but our stay was still excellent! The front desk personnel went above and beyond normal daily duties and scope every day we we were there and I cannot wait to come back again next month!

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    Buffalo

    By

    14 June 2017

    platinumelite

    Clean room excellent staff and breakfast. Price a little expensive other than a great stay.

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    Positively surprised

    By

    14 June 2017

    club

    This was my first stay at a Staybridge Suites property and I didn't expect much. The staff - both front desk and breakfast area - were very friendly and attentive. The place was clean. Our room was quiet - despite being on the ground floor. Two aspects of criticism: We had a suite and I wish that the sofa bed for our daughter was of better quality. I don't think it's appropriate to sleep on, even for a child (very saggy and springs bother). The hot water for tea in the breakfast area is - as in so many hotels - provided in a coffee pot. The water did not only smell from coffee, it was even brown - so, definitely not useable for tea. On the upside, staff members offered fresh hot water from the kitchen without a problem.

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    pleasant

    By

    13 June 2017

    platinumelite

    Everything was excellent! Was an extremely pleasant experience!

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    Sweet suite

    By

    08 June 2017

    platinumelite

    Great place to stay. Clean, comfortable with friendly staff

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    FABULOUS PROPERTY

    By

    31 May 2017

    club

    From the moment we arrived until the time we left, our stay was perfect. Hotel room was comfy and great size. Hotel property was very clean and I had no worries walking my dogs. Breakfast food was very good and there was plenty to choose from.

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    VERY COMFORTABLE, GREAT SERVICE, BEDS VERY COMFORTABLE

    By

    25 May 2017

    club

    WONDERFUL PLACE, WILL STAY AGAIN IF WE ARE IN THE AREA!! THANK YOU FOR YOUR KINDNESS!

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    Staybridge West Seneca

    By

    24 May 2017

    This is an excellent hotel with excellent people. I've been staying at this hotel since it opened and it is just great. When ever I am in this area I stay at this hotel.

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    Great place to stay

    By

    24 May 2017

    club

    The staff is super helpful, the rooms are huge and the amenities are great. There are games for the kids and the on site pantry is awesome. Grocery stores are close by and the onsite grills are kept in great shape. Breakfast is included and you get many choices and you can make your own waffles! I can't say enough good things about this place. Both inside and out the place is clean, neat and tidy.

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    Perfect

    By

    22 May 2017

    club

    Friendly and attentive staff from the moment I walked in the lobby. Clean rooms, great bathrooms, and even better breakfast. I would defiantly stay here again.

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    Awesome place but cold pool

    By

    21 May 2017

    club

    We were very happy with our stay. Everything was perfect, except the pool was too cold to use. We were thankful there was a hot tub.

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