Rated 5.0 out of 5.0 by stevefed Pleasantly Surprised
The property was well maintained and took care of all my needs. The area borders on a little rough, but I had no problems and truthfully, the property is so well situated to freeway access that it is worth it. Gated parking was great and I would definitely consider them for a return trip option...
May 2, 2013
Rated 4.0 out of 5.0 by JC1929 Laundry facilities
This is one of the reasons why i keep coming back to your hotel
April 19, 2013
Rated 5.0 out of 5.0 by Jahd Staff and services are excellent
Staff are very attentive to guest needs.
Excellent recognition of Staff to me being a Priority Club Member
March 5, 2013
Rated 4.0 out of 5.0 by RoadWarriorPKC Great stay
I had a great experience with my 60+ day stay except for the maid service which was quick to take your tip, empty the trash and leave new towels. What wasn't done was vaccuming, cleaning the bathroom and kitchen floor, whiping the furniture & cleaning the bathroom & kitchen sinks. Besides that the front desk staff, hotel cleanliness and parking staff where the greatest.
February 7, 2013
Rated 5.0 out of 5.0 by Boblie Memorable Stay
I have stayed here for 3 months and it was a great experience. Staff was very friendly and knowledgable, housekeeping was ontime and perfect, amenities were in perfect condition and also easy access to highway which was very important for me. Thank you guys
January 17, 2013
Rated 5.0 out of 5.0 by PeterMarlene Great Staff, comfortable room
Kudos to the staff-- Maria, Christina, Ben and Shah-- who make every effort to make sure our stay is comfortable. They are all so friendly and accomodating. We especially like the secure, covered parking, free laundry and great maid service.
January 2, 2013
Rated 5.0 out of 5.0 by Kendra PERFECT!
Let me just say that the reviews here are quite accurate. I ended up as a guest here at Candlewood Suites for several months as I was transitioning with work from the East Coast to SoCal. This was by far the best hotel experience! The staff is top notch and so accomodating. My favorite was Maria at the front desk, so professional and such a sweetheart! This place is so clean and always smells fresh when you walk through the door. Rooms are cozy and equipped with everything you might need, and the complimentary laundry is really a nice touch. Absolutely everything you might need is in the area including L.A Fitness.
Thank you so much Candlewood Suites for making my extra long stay such an enjoyable one!
December 23, 2012
Rated 5.0 out of 5.0 by Yoli Excellent service, lodging, and location for the price
I come to CA twice a year for 2 - 3 weeks at a time and I always stay at Candlewood Hawthrone. When I walked into the lobby last week, I was greeted by name and told that my room was ready which I thought was awesome. It was even better when the clerk at the desk stated that he made sure I had the same room from last time since I liked it so much. After a 6 month absence, the staff recognized me by sight and my needs were anticipated and met! Over the course of the next few days as the shifts changed and I saw other faces at the front desk, I kept receiving warm welcome backs by the staff.
The staff never complains when I want to change rooms or I don't like a room because "the window is facing the wrong way" or the bed is on the left wall and I prefer it to be on the right or whatever neurotic nonsense I throw at them. They just smile and move my room - even if it takes 3 tries to satisfy me (like it did on one visit). I love that about them!
My room is always clean and everyone is always friendly. I love this hotel which is why I keep coming back and will return to it again on my next trip.
December 12, 2012