Rated 4.3 out of 5 by 21
Rated 5.0 out of 5.0 by tinerbrn comfortable bed and great room
This is our 2nd year in a row staying at this hotel for the FL/GA game. Have enjoyed both stays there and will be there again next year if all goes well. Thanks!
November 12, 2013
Rated 4.0 out of 5.0 by MsE46 Coming to see Jax Jaguars
I am originally from Jax Fla and was bringing husband to see the Jax Jaguars play on 10.22.13. We have stayed at the other Candlewood Suite in Jacksonville and was quite surprised that this location had a King sized bed which we needed since my husband is 6'2. The room was clean and we were pleased with the room the only thing was our garbage disposal stopped working and they did not clean our room on that Friday but that was no deal breaker for us. So they should especially when guests are there on the weekdays clean the room so that it appears the are walking in there room for the first time everytime.
My husband and I plan to return again in the future so I will try them again.
October 25, 2013
Rated 1.0 out of 5.0 by NanaBnana What a shame
The room was clean and somewhat comfortable for this level establishment. BEWARE: If you book in advance, upon check-in your credit or debit account will have a 'hold' put on it for several days, and they do not inform you of this upon check-in. My checking/debit account had a hold in the amount of $329 PLUS ANOTHER hold of $120 for "Incidentals"! $450 hold on my checking acct. When I inquired, I was treated rudely and informed by the account manager that this procedure was in "small print on the bottom" of the website reservation page. Very uncomfortable, stressful 5 nights. Also very LOW water pressure. Next stay in area will be at Hampton Inn/Suites Regency.
October 18, 2013
Rated 5.0 out of 5.0 by Shamey Room
I visited Candlewood Suite on Sept 14-15 2013 and had a beautiful time the room was very well kept my only regret is that I wasn't there long enough to cook. If there was and I am sure there were some errors for improvements I didn't notice them I would and am recommending the property to everyone that I know that travels through Jacksonville. I rate it a 10.
Thanks again for a wonderful stay
September 19, 2013
Rated 5.0 out of 5.0 by MicheleM8 Sevice at Candlewood was excellent.
They were very flexible with our schedule. Having the cupboard and laundry facility available was an added bonus! Beds/pillows very comfortable. Enjoyed being able to cook meals in room.
August 26, 2013
Rated 4.0 out of 5.0 by Jaxtraveler Pretty good property
Only problems were:
No milk in the Candlewood Cupboard
Frequent cycling on and off of the room air conditioner unit is disruptive to sleep. Temperature was fine.
August 16, 2013
Rated 3.0 out of 5.0 by Pepper20 Amenities
Hotel was clean and bed was comfortable. I am used to staying at Holiday Inn and Holiday Inn Express so to me this room seemed a bit drab and depressing. The bed dressisng was not up to the standard I have come to expect, however it was clean. I prefer a higher thread count sheet.
Front Desk does not have 24 hour coverage, although the people I encountered there were friendly and efficient. They did not recognize me as an IHG member.
August 4, 2013
Rated 5.0 out of 5.0 by Chip5640 J. Jones
I was really surprised at this hotel I drive a truck
For a living so over my 23yrs of driving I have stayed at a lot of places and this was by far the best one others are good but you just can't beat Candlewood
August 1, 2013
Rated 5.0 out of 5.0 by Rocketship Great location and service!
I love the location of the Candle wood Hotel! It is located close to two shopping centers that have a grocery store, Gas stations, Fast Food Restaurants, and a Big Lots! The Hotel is clean and and neat. It is one of the best ones that I have stayed in before! I will definitely come back to this particular one in my future travels to Jacksonville, Florida! Best Wishes! Harold.........
July 21, 2013
Rated 4.0 out of 5.0 by GA411 from GA to FLA
I visited the property during the first week of April 2013. we got there the evening of the 3rd. The check in was smooth and the front desk lady was very nice. We go to our room and was surprised by the lil kitchen area that was in the room. fridge, sink and a mini stove top. with plates, utensicals, and pots and pans. The only thing was there was houskeeping once a week. but it was cool.
April 15, 2013
Rated 4.0 out of 5.0 by tuggerbug No real complaints
Just wish the in room coffee tasted like coffee. It's bad! Everything else is great.
March 14, 2013
Rated 5.0 out of 5.0 by Joe01 As always a wonderful stay
Candlewood at Merril Road is my home when I work in Jacksonville.I would not stay anywhere else.Clean,comfortable,convenient and reasonably priced with the best staff anywhere.
February 23, 2013
Rated 5.0 out of 5.0 by Manipulator123 Great place to stay.
The staff was friendly and helpful. The place is clean and quiet. The location was slightly difficult to find. We would stay there again and hunt out Candlewood Suites on trips in the future.
January 2, 2013