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Rated 4.3 out of 5 by 50 reviewers.
Rated 5.0 out of 5.0 by Excellent hotel, super clean We were in town for my son's baseball tournament and initially checked into a hotel down the street which was absolutely awful. Our entire team moved and Candlewood Suites Kalamazoo quickly and easily accommodated our entire team. The hotel is ultra clean, rooms are ultra clean and large, full kitchen included.....a wonderful experience for sure. My ONLY negative on this property, which would NOT prevent me from staying here again, is that there is nothing but sheer curtains covering the outside windows. We were near the top floor so I was not worried about privacy but the sun certainly did peek into our bedroom window very early in the morning. I would have liked to have some heavy curtains to use to cover the windows for sleeping purposes. The sheer, see-thru curtains did not serve any purpose at all but for decoration. That being said, and that being my ONLY negative, I definitely would stay at this hotel again without a second thought. I do hope they have invested in some room darkening curtains by my next stay though, I can't be the only one that likes to sleep past 6:00 a.m! July 7, 2014
Rated 5.0 out of 5.0 by We always look for Candlewood Suites We have been traveling for over two years and our first experience with Candlewood Suites was in Fairfax VA where we stayed a month. We now look for Candlewood Suites because we are familiar with the layout of the rooms and it makes life much easier when you are on the road. The staff are always very helpful, and we have found nothing negative about staying here. In our travels we will continue to look for a Candlewood Suite before anything else. July 5, 2014
Rated 5.0 out of 5.0 by Super staff! I arrived thinking I would only be here for a week. But due to my mother's illness, I ended up spending 2 weeks here and the staff was kind, helpful and most accomodating with my constantly changing plans. My room was clean, spacious and exactly what I needed at the end of each day. June 28, 2014
Rated 5.0 out of 5.0 by roomy, clean plenty of outdoor space to exercise a dog. Accommodating Roomy, very clean and quiet. Great for show dogs also. Plenty of outdoor space for exercising both dogs and people without interfering with others. Front desk very accommodating. June 26, 2014
Rated 5.0 out of 5.0 by Great hotel! This hotel was the cleanest, and had the best amenties with having a full kitchen. Staff was superior, and it was so very quiet despite many folks being there with dogs for a dog show. Grounds were clean as well. I highly rcommend this place for extended stays and I will be back next year for the UKC dog shows again! June 26, 2014
Rated 5.0 out of 5.0 by Candlewood Suites Kalamazoo I could not be more pleased with my stay at this location. The staff was friendly and went out of their way to accomodate all of our needs. The rooms are clean, the beds comfortable and the grounds are beautiful. June 21, 2014
Rated 5.0 out of 5.0 by First Stay - Lasting Good Impression This was my first stay at a Candlewood Suites and I was very pleasantly surprised. Clean, spacious, and courteous staff. June 20, 2014
Rated 3.0 out of 5.0 by Ehhhh The facilities were nice for the money but there where numerous problems with check in, blown fuzes, the fact that the bathroom floods and has NO counter space (seriously- none- not an exaggeration). June 18, 2014
Rated 5.0 out of 5.0 by Great place for extended stay I came in for the big UKC dog shows for 4 days. I was impressed with the hotel cleanliness, the staff and the rooms. But even more impressed with the quiet atmosphere for having so many dogs staying at the hotel. I heard no barking for the 4 days I was there. Great place to stay and I will be back next year if I attend the shows again next June!! Very impressed with this hotel, far above all others I have stayed at for dog shows in the midwest and elsewhere in the US. June 18, 2014
Rated 4.0 out of 5.0 by Some good some bad My overall impression at the hotel was positive. The suite itself was good. But the Cupboard was a real disappointment. It's a great idea, but at no time during my stay were the free items mentioned at check in available. The Lending Locker is a fantastic idea and is worth it especially for travelers bringing family members along. The internet service was fair at best. Since I work from my room this was a major inconvenience. I will definitely give it another try on my next visit to the area. June 11, 2014
Rated 5.0 out of 5.0 by travelling to chicago will be staying here again when I am travelling back to Chicago next year June 1, 2014
Rated 2.0 out of 5.0 by internet In addition to the information in my previous review, the internet did not work. The first one or two nights there was apparently an outage, however, even after it was fixed, I could not connect either at the front desk or in my room. It was not my device, it worked just fine at the Starbucks in Kalamazoo. May 25, 2014
Rated 2.0 out of 5.0 by room was dirty The first night I was too tired to notice but on the second night I found crumbs on the floor, including a dried pea and a package of mustard sauce under the microwave. The basket in the coffee maker had residue which led me to believe it had not been washed in some time. This made me wonder how well the rest of the room had been cleaned. The pillow was very hard. I won't be back. May 25, 2014
Rated 5.0 out of 5.0 by Wonderful Great place to stay - bigf, nice and clean rooms, staff friendly and helpful. They need to have better markings for their driveway, but other than that great. April 1, 2014
Rated 5.0 out of 5.0 by great I have stayed there alot this winter and have found that the staff and service are excellent..... I thank you..Joe C March 9, 2014
Rated 4.0 out of 5.0 by very professional and accomodating staff Arrived exceptionally late, due to plane unable to land at Kalamazoo Airport, detour to Detroit, airline charter a bus arrived at hotel 3:30 AM, - charge me only one night instead of two night - Thanks you... January 27, 2014
Rated 5.0 out of 5.0 by Great place, small beds We had been victims of an ice storm and had no power at home for 6 days. We chose to stay here for several reasons: the acceptance of our dog, the kitchenette, location and the relative newness of the property. We were not disappointed. The staff put us very close to the exterior door on the first floor for ease of dog walking. The free laundry was fabulous! It was so clean and quiet and comfortable. My only cons were the bed size (doubles, just too small for two people) and a pricey per night pet fee. I'd have preferred a pet deposit to be returned when no damage was found. Other than that, this place wa . the perfect place to stay for our family while waiting out the power outage. January 3, 2014
Rated 5.0 out of 5.0 by Home Away We stay here in Kalamazoo everytime we visit. The rooms are great for the money you spend. Service people are very helpful. Only issue is in the summer the air movement is by a fan which connects the main room and bedroom, can be a little loud when you turn it on high. Could use more working TV Stations as well. We highly recommend this hotel. We will continue to stay here! January 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel! We were there due to a power outage over Christmas. The staff was very friendly and accommodating. The rooms were great and clean. There was even a free laundry room. The rooms on the back of the hotel were quieter, because they were away from the main road. But, I am a light sleeper and I never heard any noise from other rooms. December 29, 2013
Rated 5.0 out of 5.0 by All the Comforts of Home away from home Being away from home working can be a difficult experience. The long days, the weather, and just being alone. This Candlewood made it much easlier. The friendly staff is polite, available, and they go out of their way to help in any way they can. I have never been met with a frown, or a raised eyebrow in the 3 months I stayed there. They were always asking how my day was, or if I needed anything. They were also very flexible in cleaning my room when it was convienient for me! I would highly recommend the Candlewood to anyone, whether your staying a night or a month. The free laundry service is great, as are the workout room and the B.B.Q. grill in back. The price is right too. Very reasonable and they do have discounts.Again, I would highly recommend this hotel!! November 24, 2013
Rated 5.0 out of 5.0 by Clean convenient stay Stayed for a week on business (booked several rooms for staff as well.) Clean and comfortable, friendly staff, - just what I expect from a Candlewood. Had a bit of confusion regarding the reservations (we extended them once we arrived), but it all got straightened out. October 29, 2013
Rated 5.0 out of 5.0 by A great alternative This was the first time I visiting a Candlewood facility. The staff was very welcoming upon arrival. Attentive doesn't begin to describe the folks there. From a last minute change at the front desk to management, everyone was ready to serve. When we first got into our room, we noticed a loose toilet seat. When I brought this to their attention, they told me it would be resolved in 1/2 hour. For us that was actually too quick, as my wife wanted to rest. So the manager said she'd or one of the staff would take care of it on our time. If there was one negative observation, it's something I've seen thoughout the IHG facilities in general that I've visited. The handicapped rooms are obstructive at the door. The threshold is too high to negotiate with a wheelchair, especially if one is alone. October 23, 2013
Rated 5.0 out of 5.0 by Highly Recommend I highly recommend Candlewood Suites for anyone planning to stay in the Kalamazoo area. In fact, I shall make every effort to locate a Candlewood Suites wherever we travel. Friendly, helpful staff, clean and spacious suites, easy access to any part of Kalamazoo. October 17, 2013
Rated 4.0 out of 5.0 by Nice place Hotel was clean, spacious rooms. Little skimpy on the kitchen supplies but was able to cook what I needed to cook. Would have loved a pool/whirlpool area. Went for a family event and would have liked an area other than the lobby in front of the sliding doors to gather and visit. Staff was polite, brought requested items immediately. September 26, 2013
Rated 5.0 out of 5.0 by bbv I usally stay here when in K-zoo, good Hotel and Staff. September 26, 2013
Rated 4.0 out of 5.0 by Nice Room/Great service Very pleased with the amenities provided. Comfortable bed. Needs more/bigger pillows. August 21, 2013
Rated 4.0 out of 5.0 by Overall a good value Outstanding staff and very clean hotel. Room had a well equiped full kitchen. They seemed to run out of things like coffee cups, coffee cream, complimentary USA Today. I wish the hotel offered at least a continental breakfast - maybe rolls and juice, etc. August 16, 2013
Rated 4.0 out of 5.0 by Clean room good service The stay was very good. The staff was very friendly and pleasant . Good size room comfortable beds. The exercise room was a disappointment . The majority of the equipment was out of order and for me , exercise is very important. August 13, 2013
Rated 3.0 out of 5.0 by extended stay The staff was great and very helpful but the conditions need attention I have complained about the rolly bugs marching through my room the cupboard is lacking restocking this should be done every day washers and dryers are great to have but they take a hour+ each there is a excirsize machine that has been broke for three weeks Again the staff goes out of there way to be helpfull that makes the impact less on the accommodation It would be nice to have two computers in bushiness center July 30, 2013
Rated 1.0 out of 5.0 by unhappy I enjoyed my stays untill the last one I was over charged from what I was told at check in. This is wrong and no one will help I will never stay there again. this is not the way you do business. Its to bad my company has been staying there once a week for 2mos June 11, 2013
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