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Rated 4.4 out of 5 by 91 reviewers.
Rated 3.0 out of 5.0 by Can't get the maintenance right at this location While the front office team always makes every effort to check you in quickly and with a high level of customer service, inevitably we have to change rooms. This time the sink in the bathroom did not drain. Last time the heating/cooling system did not work. We stay at this hotel at least twice a year. Every single time we move rooms because something is not right. The cleaning crew must have a checklist to go through before they put the room available. I thought that with new management some of the issues would change, that has not happened. I like Candlewood Suites and will stay at other properties but not this one. December 15, 2014
Rated 5.0 out of 5.0 Great hotel This hotel was perfect for my stay. The room was comfortable and quiet. I appreciate having a kitchen in the room. The TV channel selection and internet were good. I'll definitely stay here again. December 15, 2014
Rated 4.0 out of 5.0 by Clean, comfortable, excellent room and beds The room was very nice and excellent for the price. The front desk staff seemed a bit unprofessional. December 14, 2014
Rated 4.0 out of 5.0 by Clean and modern Clean, modern, and spacious rooms and hotel. The hotel staff was friendly and helpful with giving dining recommendations and I thought it was great that they had a pile of menus from restaurants in the area that deliver to the hotel (although I didn't use them). The cupboard was great in the morning for grabbing a quick breakfast. December 10, 2014
Rated 5.0 out of 5.0 by awesome facility room was great - staff was excellent - fun, professional and very helpful with the area and places to go for a night out. December 2, 2014
Rated 5.0 out of 5.0 by Great time @ CANDLEWOOD Nice, clean, quiet room at a great value with a professional, friendly staff. I would stay again. November 25, 2014
Rated 5.0 out of 5.0 by Wonderful Staff The Candlewood staff made me feel welcome from the time I made the reservation. They remembered me, by name from my extended stay this past summer. They were as friendly and as efficient as ever. I will definitely return. November 21, 2014
Rated 5.0 out of 5.0 by The best HOCKEY hotel in Kalamazoo! Being practically across the street from K-Wings Stadium, my son and I always like staying here when we are going to attend a K-Wings hockey game. It's definately the nicest hotel near the stadium! November 20, 2014
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