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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.3

    based on 67 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    67reviews

    • 5 Stars
      47
    • 4 Stars
      7
    • 3 Stars
      3
    • 2 Stars
      5
    • 1 Stars
      5

    clean room and comfortable bed

    By

    April 22, 2015

    platinumelite

    Check in was fast. House keeping had achieved a near perfect cleaning job. Beds were comfortable, best nights sleep in a motel this year. check out was fast also. We will be back.

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    good room, internet access issues

    By

    April 13, 2015

    club

    overall good rooms, but internet access required rerouting of web page, which my corporate laptop does not allow.

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    Uncomfortable Bed

    By

    April 08, 2015

    platinumelite

    The mattress' need to be updated. If you do not have any back issues that could change after staying at this property.

    Posted byCustomerCare
    April 16, 2015
    Dear Cincy Frequent Traveler, Thank you for writing a review on our hotel. Our goal is deliver exceptional service and comfortable accommodation to all of our guest. However, we sincerely apologize that your stay was negatively affected due to the condition of the bed. Your feedback is very helpful to us as we work hard to improve our product and services, and to establish our best path to meet our guests' needs and satisfaction. Once again, thank you for staying with us. We value you as an IHG Rewards Club member Platinum and we hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible. Sincerely, Divina P. Case Manager IHGCare
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    Heating system

    By

    March 23, 2015

    platinumelite

    The heating system was very noisy, in fact I had to turn it off to watch TV. The room stayed comfortable though.

    Posted byHotelStaff
    April 16, 2015
    Thank you Dave 1224 for taking the time to share your recent feedback with us regarding your recent stay at the Candlewood Suites. My sincere apologies for the noisy PTAC system, I hope this does not deter you from staying with us in the future. Please let our staff know in the future and we will make sure to address the situation immediately. Sincerely, CHS General Manager
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