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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    81%
    Recommend This Property

    Overall Experience

    4.3

    based on 79 reviews
    81%
    Recommend This Property

    Ratings Breakdown

    79reviews

    • 5 Stars
      55
    • 4 Stars
      9
    • 3 Stars
      3
    • 2 Stars
      5
    • 1 Stars
      7

    High price, no housekeeping

    By

    August 07, 2015

    I was scheduled to stay for 3 days, checked out after 2. Building is poorly constructed. You can hear people walking down the halls and in the room overhead. This is one of the most expensive hotels in the area and you get nothing for it. No housekeeping, trash emptying or fresh towels unless you do it yourself! The bed was comfortable, but it had an unusual chemical odor? If you have a team traveling, who don't care about these things, and use the kitchenette for the week, there may be some value. For me, there are better choices, with better services for the money. Biggest gripe, no daily housekeeping.

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    Fantastic Staff

    By

    August 04, 2015

    The friendly staff is what made this stay perfect. The room was fine, but the staff was fantastic. I especially want to recognize Avery, the gentleman who worked the desk at night. He quickly remembered my name and was very friendly every time I walked in or out. He made me feel very welcome. Thank you!

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    extended stalys

    By

    July 29, 2015

    club

    extended stays usually offer some kind of breakfast for free.
    extended stay rooms should be cleaned twice a week

    Posted byCustomerCare
    August 06, 2015
    Dear ntsureof return, Thank you for taking the time to write a review of your recent stay. It is truly regrettable that some aspects of our service fell below your expectations. Your comments are highly appreciated and will be used towards our improvement. We do hope that you will allow us to serve you better as our IHG Rewards Club Gold member. Sincerely, Faith R Case Manager IHGCare
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    spacious suite, comfortable stay

    By

    July 23, 2015

    i stayed during a time when rates seemed to be inflated due to increased demand for rooms. the value for the room was fine. we used the kitchen amenities and liked the convenience of them. everything was clean! we knew that the hotel did not have a pool when reserving a room, but our kids really missed that feature.

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    great service, sleep

    By

    July 20, 2015

    club

    I did not sleep but it had nothing to do with the bed. I have difficulties sleeping in general no matter where I am. The air conditioner was loud though, but not a reason for sleep dififuclties.

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    Like having your own apartment!

    By

    July 16, 2015

    We always try to stay at this Candlewood Suites hotel when attending the Bristol Renaissance Faire. We have always found it to be clean, great kitchen with cooking utensils, pots, pans and dishes. Lending closet was great for our need of wine glasses. Staff is great. Highly recommend this place. (Only small complaint was the noisiness of the air conditioner in the living room when running.) Super convenient location just off the highway with restaurants, shopping, and Costco just across the street.

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    Exceptional Service

    By

    July 13, 2015

    club

    You will not be disappointed. Comfortable bed, gym, laudnry and convenient store onsite. Wonderful costumer service. Safe environment. Appealing infrastructure.

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    Business Stay with Large Group

    By

    July 09, 2015

    club

    Avery and Ian , the overnight desk clerks made my stay a lot more comfortable. Providing me with late night conversation (while they worked) and tips on eateries and entertainment venues . The only suggestion that I would make is that some rooms be provided with firm mattresses.

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    Recommended Especially for an Extended Stay

    By

    July 07, 2015

    club

    I spent 3 weeks here and was extremely satisfied with all aspects of my stay. I had never stayed at a Candlewood Suites but would recommend the chain to all.

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    Nice hotel

    By

    May 28, 2015

    Overall a pleasant experience. We had trouble with the room temp being either too hot or too cold. Workers are awesome - very friendly and helpful!

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    Great Stay

    By

    May 18, 2015

    platinumelite

    I had a great stay. The staff was very informative. The bed was the most comfortable. I did not want to get up and go to work. The suite was designed for comfort.

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    Housekeeper

    By

    May 13, 2015

    Personal sehr freundlich und unkompliziert, Wasser leider sehr starker Chlorgeruch

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