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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    80%
    Recommend This Property

    Overall Experience

    4.0

    based on 52 reviews
    80%
    Recommend This Property

    Ratings Breakdown

    52reviews

    • 5 Stars
      27
    • 4 Stars
      13
    • 3 Stars
      3
    • 2 Stars
      3
    • 1 Stars
      6

    Great Stay

    By

    May 20, 2015

    club

    We were in Merrillville for my daughter's softball tourney. Had booked a different hotel near by that we were not happy with at all. So we quickly searched for another hotel and found Candlewood within our price range. Checked in very late at night with a 1 year and 2 other children who were exhausted. Front desk associate was super helpful and quick, ensuring my kids could get to bed ASAP. We were really surprised by our room size and the fact that we had a mini kitchen with large refrig, stove, microwave and even a dishwasher. Made it so much easier for us to keep milk and food in the room for the kids to have early in the morning or before bedtime.

    The only issue we had but it didn't bother us too much was regulating the air conditioner. It would be really hot when we would get back from the ballfields and by the middle of the night, it would be almost too cold. But compared to the hotel we were suppose to stay in, this was nothing that we would complain about. Overall, we really enjoyed our stay and will certainly look into Candlewood Suites for future out of town stays,

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    Comfortable and convenient

    By

    May 20, 2015

    platinumelite

    The only draw back was children above us or someone that was a heavy walker.
    The hotel was clean, great location, everything we needed was there..

    Posted byHotelStaff
    May 21, 2015
    Dear Guest, Thank you for allowing us the opportunity to host your most recent stay. We are very excited to know you found our facility both comfortable and convenient. We strive to provide the very best in each aspect of your accommodation; from amenities, to hospitality, to cleanliness. We do apologize, however, regarding the noise level to your room. We try our best to make guests conscious towards the consideration of others, and we lament falling short of doing so during your stay. We hope to see you soon if in the area. Thank you for your resourceful feedback. We value your loyalty as an IHG Rewards member! -Erick Del Angel
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    nice place

    By

    May 19, 2015

    platinumelite

    I would say it was a very nice place and a good price.

    Posted byHotelStaff
    May 19, 2015
    Dear Guest, Thank you for granting us the opportunity to host your most recent stay. As it is said, we all want to get our money's worth, and it is uplifting to know you felt your value was satisfactory. Our staff constantly works to provide a superb ambiance at our facility; we are glad to know you enjoyed it while staying. Thank you for your positive feedback, we sure appreciate it.Furthermore, thank you for your loyalty as an IHG Rewards member. We hope to see you back soon! -Erick Del Angel
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    Quick stay

    By

    May 11, 2015

    platinumelite

    The matress was a bit uncomfortable as compared to other member hotels of the IHG group. The temperature control setting was a bit tempermental too.

    Posted byHotelStaff
    May 13, 2015
    Dear Guest, First and foremost, thank you for allowing us the opportunity to host your stay. We are, however, disappointed by the fact that your experience was everything but perfect. We strive to provide an inviting atmosphere and relaxed setting during each stay, and lament the fact yours was unsettling. Be reassured that we will look into both of these matters, so that going forward you may not encounter such once again. Thank you for your feedback, we do appreciate it. We value your loyalty as an IHG Rewards member, and hope to host your future stays if ever in the area. -Erick Del Angel
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