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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    99%
    Recommend This Property

    Overall Experience

    4.6

    based on 92 reviews
    99%
    Recommend This Property

    Ratings Breakdown

    92reviews

    • 5 Stars
      70
    • 4 Stars
      15
    • 3 Stars
      2
    • 2 Stars
      1
    • 1 Stars
      4

    May be the worst hotel Staff/service in Bloomington

    By

    March 18, 2015

    May be the worst Staff/service in Bloomington area. Don't stay if you don't have to!!

    Hotel wasn't dirt but the lack in service discredits any good qualities this facility has to offer.

    Posted byHotelStaff
    March 19, 2015
    Thank you Navarro Family for reviewing your recent stay at the Candlewood Suites Bloomington Normal. I want to fully apologize for the lack of service you received while staying at the hotel last weekend. The team members you encountered will be going through extra training to make sure this does not happen again. Here at the Candlewood Suites we strive to make sure each of our guests have an exemplary stay. We love providing great service and I am very ashamed that you did not receive it while you stayed. I hope that you and your family will give us another try because I know that you will be pleasantly surprised. Again, I want to thank you for bringing this matter to my attention and I will take the appropriate steps to avoid this happening again. Sincere Apologies, Candlewood Suites General Manager
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    Very Clean and comfy

    By

    March 17, 2015

    platinumelite

    The entire property was very clean. The suite was comfortable.

    Posted byHotelStaff
    March 19, 2015
    Thank you Rtwrobin for reviewing your most recent stay at the Candlewood Suites. I am glad to hear that you found the rooms comfortable and clean! The Candlewood Suites team works very hard to make sure that our entire property is in tip top shape, inside and out, so that our guests have an enjoyable experience. We hope to see you during your next trip to the area!
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    Excellent place to stay!!!

    By

    March 10, 2015

    club

    Very clean and employees very nice! My favorite place to stay in Normal

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    Comfortable

    By

    March 09, 2015

    platinumelite

    Worth the stay when in this area good value and the comfort of home

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