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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    68%
    Recommend This Property

    Overall Experience

    3.5

    based on 105 reviews
    68%
    Recommend This Property

    Ratings Breakdown

    105reviews

    • 5 Stars
      35
    • 4 Stars
      26
    • 3 Stars
      16
    • 2 Stars
      14
    • 1 Stars
      14

    nice room

    By

    May 25, 2015

    club

    very nice room, clean, comfortable. pillows were pleasant to sleep on.

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    Excellent staff

    By

    May 17, 2015

    platinumelite

    I stay in about 260 IHG properties a year. This one rates at the top of the list.

    Posted byHotelStaff
    May 20, 2015
    Jim thank you so much for leaving such wonderful feedback! We certainly love to hear that you enjoyed your stay with us here at Candlewood Suites Charleston. We strive to make each and every one of our guests stays the best. We certainly do hope you will be back to visit us soon!
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    Good for the Cost

    By

    May 13, 2015

    It is a good hotel for the cost. The room need to be updated. The staff was very friendly and helpful.

    Posted byHotelStaff
    May 20, 2015
    BDW1906 thank you for your feedback. I am please that you were happy with the cost and staff of Candlewood Suites Charleston. We have done renovations to the hotel and continue to do minor updates daily. I will discuss this with my maintenance department and we will look into the room in which you are speaking about. I would love to have you stay again with us if you find yourself in the area.
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    Disappointed

    By

    May 12, 2015

    My family and I had stayed in this hotel previously so we figured it a good choice again this time around. Sadly we were mistaken. The overall place was suitable but our bathroom tub was grossly dirty. We placed a towel in the bottom of the tub to stand on while showering so no one would have to stand in the greasy oil stained tub. It appears this hotel has become a hotel of choice for contractors and workers requiring long term stays which I have no problem with just clean the tub thoroughly before renting the room again.

    Posted byHotelStaff
    May 20, 2015
    Paddy964 I am so sorry that you have had a less than perfect experience with us. I do appreciate that you have taken the time to let us know of your stay here at Candlewood Suites Charleston. I would like to certainly talk with you regarding this. This is not acceptable and I have already discussed this in detail with my housekeeping staff. I will contact you myself personally.
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