Rated 4.4 out of 5 by 25
Rated 5.0 out of 5.0 by Eddy Eddy Eddy great stay
great stay wonderful staff im tired of typing now buy
July 10, 2014
Rated 5.0 out of 5.0 by Mark627 Comfortable beds and excellent service
The Candlewood Suites Hotel of St. Joseph / Benton Harbor met all of my family's needs, during our short stay.
The beds were very comfortable and the staff was courteous and receptive to our need's!
Good value for my money!!
July 9, 2014
Rated 5.0 out of 5.0 by maddog88 NOT DISAPPOINTED
I stayed here because the Holiday Inn Express was booked where I normally stay. I was extremely happy with the front desk personnel who were very outgoing and friendly. The room was great, clean with a large working desk and nice cable TV system. I am going to stay here from now on instead of the HIE.
June 24, 2014
Rated 5.0 out of 5.0 by CJ25 Generally very nice
I was happy with the room - very clean and updated, kitchen was nicely stocked with utensils, etc. The front desk staff were very nice upon check-in. My only complaint was that the TV did not work, even after I went to the desk to switch for a new remote control. No offer was made to fix it or change my room. I told them again when I checked out, and was told that there was a service ticket on the probl;em, but was not offered any rate reduction due to the problem or apology. I would only give this hotel four stars due to this, but the survey did not allow me to adjust it so it stays at five stars. Overall I was very pleased with the cleanliness, the amenities and the courtesy of the staff.
June 18, 2014
Rated 5.0 out of 5.0 by GH109 Another great stay
Each summer we spend 5 - 10 weekends at this hotel. The location is good, the rooms are clean and spacious and the front desk staff are very helpful. Front managers Frank and Crimson go out of their way to be genuinely caring and friendly. This hotel is my first choice whenever I visit the area.
June 13, 2014
Rated 3.0 out of 5.0 by mama d a little pricey for guests needing an overnight stay
Room was satisfactory, but the air conditioning was on an outside wall with an inside wall thermostat that did not seem to regulate it. The unit did not cool and was located one room over with no air vents in the sleeping area. Tried to see why the unit was not cooling and discovered the units screens covered w/ dust (several seasons worth) and the one ceiling fan covered with dust as well. Even w/ the screens cleaned the unit never cooled the room.
May 28, 2014
Rated 3.0 out of 5.0 by JamesB2014 Good option for low price
I use to stay at Candlewood for the last 5 years for work. It was not my choice, but from the company. The Kitchen in the room is a good point when you are there for a lot of days. Employees are always ready to attend you, although they not stay at the front desk (you just need to call and they will attend). This last stay I had an issue with the bathroom trash, that was not cleaned. But I asked people for that, and when I was back everything was fine. Housekeeping occurs only once a week, but usually you have to confirm (why not say request) it at the Front Desk. One point that need really attention is the sofa in the room - they are too old and appears not good. In summary, it is a good option if you don´t want a fancy hotel.
May 13, 2014
Rated 2.0 out of 5.0 by 1irene77 Weekend getaway
My husband have been having weekend getaway's at Candlewood for several years now. This was our first time in Stevensville, MI. The first room we had was filthy! The stove was so gross that I told my husband not to set anything else down. I demanded another room. When I went to the front desk another guest stated that this was 'not unusual' for this location. In addition, the kitchen was missing some items. I will stick to the location in Kalamazoo, MI.
February 27, 2014