Rated 4.3 out of 5 by 18
Rated 2.0 out of 5.0 by 1irene77 Weekend getaway
My husband have been having weekend getaway's at Candlewood for several years now. This was our first time in Stevensville, MI. The first room we had was filthy! The stove was so gross that I told my husband not to set anything else down. I demanded another room. When I went to the front desk another guest stated that this was 'not unusual' for this location. In addition, the kitchen was missing some items. I will stick to the location in Kalamazoo, MI.
February 27, 2014
Rated 5.0 out of 5.0 by TaraL Staff was very helpful, friendly and professional
Room was very spacious and clean and hotel was a good location for this area
January 3, 2014
Rated 5.0 out of 5.0 by kal1484 Great Suite!
We stayed there for a week while visiting family. The room was large, the bathroom was roomy as well. It had a full-size fridge, plus a sink and stovetop. It was great for our family, since we have a little one and there was plenty of room for his pack n play. Staff was very friendly, and although we did not use it the Cupboard was well stocked. It is close to St. Joe, but still right tnext to I-94 for easy access to everywhere else!
October 23, 2013
Rated 5.0 out of 5.0 by DonCC pleasant surprise
I was pleasantly surprised with my room, as it was quite large, quiet, and clean. This room was exactly as represented which is refreshing in today's world. I travel a lot, and would recommend this property. The fact it is walking distance to the Cracker Barrel and less than a 3 mile drive to Bit o Swiss is very nice too.
September 28, 2013
Rated 4.0 out of 5.0 by profa Front desk staff excellent but...
We've stayed at this property many times. Although the beds were comfortable and clean, this time the carpets were extremely dirty and the toilet would continuously run.
September 11, 2013
Rated 5.0 out of 5.0 by MrSmith19 Nice, clean, safe, comfortable hotel!
This was our first stay at a Candlewood Suites hotel and we found it to be a great place to stay - on par with other "brand name" hotels that we have traditionally stated at. Our room was comfortable, "roomy" and "homey". The location was safe. the kitchenette suite and Candlewood Cupboard were an added surprise and the customer service rep "Rebecca" was very efficient and friendly and did a terrific job in making our stay enjoyable. We will be back and look for other Candlewood suite locations in areas we visit!
September 7, 2013
Rated 2.0 out of 5.0 by CLW55 Filthy Room
The was a dirty pair of panties in one of the drawers in the bathroom, there was hair on the sink, the "cover" over the comforter was dirty and had hair on it. Overall what I could see was filthy...I can only imagine what I couldn't see. Because of an extremely busy weekend and valuables in the room I didn't report this to the staff. I could not wait around for them to clean it and I didn't want anyone going in while I was out.
The staff, especially the front desk was very nice. No one is paying attention to the cleanliness of the rooms though.
It would have been a perfect weekend if the place was clean.
August 28, 2013
Rated 1.0 out of 5.0 by shorebgood Stay clear of this property!!!
If you don't mind the pungent odor (we guessed it was curry# that is present in the lobby, elevator, hallways and your room OR the absence of housekeeping services #unless you are staying for more than a week we were told by the front desk# OR a room that has greasy fingerprints all over your window, dirty window sills, stained carpeting, last renovation in 1990 #per their web site) OR photos on their web site of the rooms that must have been taken in 1990, then book your room at this property. As we were checking in, a party of 4 were trying desperately to cancel the rest of their stay. That was my 1st hint, along with the odor. Then I saw our room. The photos that I have posted are a small example of how deceiving the photos on their web site are. We had booked 3 rooms total and the rooms were the same. Old and dirty.
If you aren't familiar with the area, book early so you won't be stuck at this excuse for a hotel.
August 28, 2013