Rated 4.3 out of 5 by 27
Rated 5.0 out of 5.0 by Indy46 Meeting with Friends who were staying for the first time
We have stayed there many times over the years. Staff are friendly and helpful. This year friends joined us for the visit. They had a room issue that the staff addressed and then called them to be sure the fix was OK.
We will return there for our anniversary visit and later for the Cider Century. We like the place and the staff.
July 26, 2014
Rated 2.0 out of 5.0 by bluglo Beach Get away
Not far from the beach at all....doesn't serve breakfast but there are places right by it. The beds were comfortable and everyone woke up refreshed to hit the beach again.
July 23, 2014
Rated 5.0 out of 5.0 by Eddy Eddy Eddy great stay
great stay wonderful staff im tired of typing now buy
July 10, 2014
Rated 5.0 out of 5.0 by Mark627 Comfortable beds and excellent service
The Candlewood Suites Hotel of St. Joseph / Benton Harbor met all of my family's needs, during our short stay.
The beds were very comfortable and the staff was courteous and receptive to our need's!
Good value for my money!!
July 9, 2014
Rated 5.0 out of 5.0 by maddog88 NOT DISAPPOINTED
I stayed here because the Holiday Inn Express was booked where I normally stay. I was extremely happy with the front desk personnel who were very outgoing and friendly. The room was great, clean with a large working desk and nice cable TV system. I am going to stay here from now on instead of the HIE.
June 24, 2014
Rated 5.0 out of 5.0 by CJ25 Generally very nice
I was happy with the room - very clean and updated, kitchen was nicely stocked with utensils, etc. The front desk staff were very nice upon check-in. My only complaint was that the TV did not work, even after I went to the desk to switch for a new remote control. No offer was made to fix it or change my room. I told them again when I checked out, and was told that there was a service ticket on the probl;em, but was not offered any rate reduction due to the problem or apology. I would only give this hotel four stars due to this, but the survey did not allow me to adjust it so it stays at five stars. Overall I was very pleased with the cleanliness, the amenities and the courtesy of the staff.
June 18, 2014
Rated 5.0 out of 5.0 by GH109 Another great stay
Each summer we spend 5 - 10 weekends at this hotel. The location is good, the rooms are clean and spacious and the front desk staff are very helpful. Front managers Frank and Crimson go out of their way to be genuinely caring and friendly. This hotel is my first choice whenever I visit the area.
June 13, 2014
Rated 3.0 out of 5.0 by mama d a little pricey for guests needing an overnight stay
Room was satisfactory, but the air conditioning was on an outside wall with an inside wall thermostat that did not seem to regulate it. The unit did not cool and was located one room over with no air vents in the sleeping area. Tried to see why the unit was not cooling and discovered the units screens covered w/ dust (several seasons worth) and the one ceiling fan covered with dust as well. Even w/ the screens cleaned the unit never cooled the room.
May 28, 2014