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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.3

    based on 55 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    55reviews

    • 5 Stars
      35
    • 4 Stars
      9
    • 3 Stars
      4
    • 2 Stars
      6
    • 1 Stars
      1

    Poor Service

    By

    May 13, 2015

    club

    My recent stay at this hotel was not pleasant. I went there for my daughter's graduation, made my reservation months in advance... After I expressed my dissatisfaction with my room, I was given a key to go check another room by myself. That room was supposed to be an empty room (available). I ended up opening the door of another guest.... What a shame!!!

    Posted byHotelStaff
    May 19, 2015
    Dear Guest, We were very surprised to read your recent review of our property, and the problems that you experienced during your stay! Please contact us at the hotel directly at 269-428-4400, so that we may discuss this matter in further detail, and find a suitable resolution for you and your family, for the inconvenience that you experienced during your recent stay. We take great pride in our property and strive to provide exceptional service to each and every one of our guests, and we are most sorry that we failed you on this important visit. Again, please contact the hotel directly at the number provided, so that we may rectify this matter and hopefully make amends for your poor experience. With warmest regards, C. Chaney Front Desk
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    great service

    By

    April 17, 2015

    club

    the management and staff were extremely helpful and courtious

    Posted byHotelStaff
    April 18, 2015
    Dear charlie58, Thank you for taking the time to leave us valuable guest feedback, regarding your recent extended stay at our property. As always, it is a pleasure having your company in the area and we truly look forward to your yearly visits. Thank you for your kind words regarding our staff, and we are thrilled that we could be of service to you. See you next Spring, unless you make it back to our area sooner. Sincerely, Crimson Chaney
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    very good staff and total comfort like HOME

    By

    March 29, 2015

    platinumelite

    I used so many different hotels in this area, this one is the BEST. I would not hesitate to recommend to anybody to stay here.

    Posted byHotelStaff
    March 30, 2015
    Dear Rajesh1951, Thank you for your helpful feedback about your experience at Candlewood Suites. We really appreciate you specifically mentioning how great the service was, and your kind recommendations! Other travelers will want to know first hand what they can expect when they stay with us. We look forward to having you back! With Warmest Regards,
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    Nice Extended stay hotel

    By

    March 18, 2015

    platinumelite

    Friendly staff , clean rooms and the price is right!

    Posted byHotelStaff
    March 20, 2015
    Dear Guest, We thank you so very much for staying with us. We are always so happy to take great care of our guests. We are glad you had a wonderful experience. Please join us again on your next visit!
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