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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    78%
    Recommend This Property

    Overall Experience

    4.2

    based on 63 reviews
    78%
    Recommend This Property

    Ratings Breakdown

    63reviews

    • 5 Stars
      39
    • 4 Stars
      11
    • 3 Stars
      4
    • 2 Stars
      2
    • 1 Stars
      7

    Rude and unhelpful employees

    By

    July 27, 2015

    Room was nice & price was good, BUT employees were rude and unhelpful. When we checked in, clerk ignored us for several minutes while she continued to read a paper. Then, the next morning, the blow-dryer did not work. I went to front desk to request another, but there was no one at the front desk. When he finally came, and I told him about the blow-dryer not working, he was very rude and unhelpful. Told me to go back & re-set it. I told him I had tried that several times. Refused to give me another blow-dryer. Went back to the room, tried to re-set it, but still wouldn't work. Tried to call front desk, but BOTH phones in room were dead. My husband was having surgery early that morning - very stressful and miserable to go to hospital with dripping wet hair.

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    Great Location

    By

    July 24, 2015

    club

    Over all I can say it was a good stay. this is my second time around staying with you all. when I got to my room the floors need cleaning. The lights when out and also the elevator has stop working and I was on the 3rd floor I have bad knees but I have pulled it thru that night. the staff was excellent they was trying to make you feel comfortable. Great Job to that staff

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    Great Service

    By

    July 21, 2015

    The room was clean and comfortable and the beds, shower and towels were great. There were a few small issues with the elevator and the room light when we arrived, but the front desk manager Carl did an amazing and efficient job resolving these in the midst of people checking in. He is a rock. If you are in Texarkana and you need a cost effective hotel with a manager that cares, this is the place to go.

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    comfortable room great service

    By

    July 21, 2015

    great service comfortable room and great sleep. Like the kitchen in the room. We Will be staying there in August again. Hope the hotel is the same. Love that you can cook out side on the grill. The staff are great. The area is a good location.

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