Crowne Plaza Birmingham NEC

Hotel Front Desk: 44-871-9429160

Hotel Fax: 44-121-7814321

Hotel Email: necroomsales@ihg.com

Check In: 2:00 PM | Check Out: 11:00 AM | Local Time: 7:30 PM


Airport
Birmingham International Airport (BHX)

- Distance from hotel: 1.5 MI/ 2.41 KM East l

- Exit Airport complex heading along A45 towards M42. On approach to M42, follow exit for NEC and Crowne Plaza is on your right hand side.

Train
Birmingham International Train Station

-Distance from hotel: 1 MI/ 1.61 KM East

- Complimentary hotel shuttle service between 0600GMT and 2200GMT, service is subject to availability.

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- Car Parking Available

- Self-Parking Fee: 10.00 GBP

- Barrier controlled. Residents at 10GBP per car, per night. Charges for non-residents will vary

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Hotel Highlights

The Crowne Plaza Birmingham NEC hotel is 5 minutes' drive from Birmingham International Airport. Take advantage of our Parking Packages by leaving your car in our secure car park for 4-28 days. We'll provide a complimentary shuttle service to and from the airport.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience

4.1

based on 402 reviews
84%
Recommend This Property
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Ratings Breakdown

402reviews

  • 5 Stars
    194
  • 4 Stars
    113
  • 3 Stars
    46
  • 2 Stars
    24
  • 1 Stars
    25

Ok just for small stay

By

03 September 2014

club

The room was small, book a room for 2 adults and one child. Arrive at 17:00 and when i go to the room my son bed wasn't done, still a sofa with a not very good mattress. not enough towels in the bathroom. So had to wait for the sofa to be transform in a bed and some extra towels to be delivery.
All this its a bit late in the day, i just wanted to get there and so to sleep but had to sort all this first.
The charge of £10 for the car park is not fare, you book the room you expect to get a free parking at least, its like booking a room and have to pay extra for the bed to sleep in.
The gate system at the car park wasn't working so not the safe place to park your car.
Not Good at All

Posted byHotelStaff
10 September 2014
Dear Migsy, Thank you very much for your feedback regarding your recent stay with us. I am very sorry that you did not fully enjoy your stay with us and that the room was not set up for the correct number of guests for your arrival. Thank you as well for the feedback regarding the car park. We normally have a barrier at the entrance but due to an accident we are currently waiting for a replacement. I hope you will be staying with us again in future to give us another chance to show that we can give great service. Kind Regards, David Steel Cluster General Manager
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Great service

By

03 September 2014

club

I stayed for a conference in the area. Had a warm welcome at check-in and excellent service from staff at all touch points.

Despite being very busy, there were never any delays at breakfast and the staff were all very helpful.
I would definitely recommend this hotel for its service, food and value for money.

Posted byHotelStaff
08 September 2014
Dear Shazed, Thank you for your feedback and I hope you will be staying with us again in future. Kind Regards, David Steel Cluster General Manager
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clean

By

03 September 2014

club

The staff could not have been more helpful, friendly and efficient. I would definitely use this hotel again and would consider using the chain in the future. The family room was excellent in size which is a real plus and had plenty of hanging/storage room which is also important when away with children. We all agreed we loved our stay!

Posted byHotelStaff
08 September 2014
Dear Fraglet , Thank you very much for your feedback. I am pleased to hear that you really enjoyed your stay with us and that our staff have been helpful, friendly and efficient. I hope you will be visiting us again soon. Kind Regards, David Steel Cluster General Manager
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Excellent Service

By

01 September 2014

club

My friend and I had a very enjoyable experience for the 3 nights we stayed. My friend had the bed and I had the Bed settee. Unfortunately I didn't sleep well at all due to the mattress resembling one made of 'onion rings' so hence the sleep quality of 'Poor' rating :-(
The buffett breakfast was excellent with my friend asked for poached egg instead of fryed which she enjoyed. The bar meal I had was also very good with a very quick service.
All the staff were very helpful and friendly - we would definately like to stay here again.

Posted byHotelStaff
05 September 2014
Dear missmoneypenny22, Thank you very much for your feedback. I am pleased to hear that you received excellent service while you were here and had a great time. I am sorry about the poor quality of sleep due to the sofa bed not being comfortable. I still hope you will be staying with us again in future. Kind Regards, David Steel Cluster General Manager
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