Crowne Plaza Chester

Hotel Front Desk: 44-1244-899988

Hotel Fax: 44-1244-899911

Hotel Email:

Check In: 3:00 PM | Check Out: 12:00 PM | Local Time: 7:30 PM

Liverpool John Lennon Airport (LPL)

- Distance from hotel: 25 MI/ 40.23 KM North West l

- Leave the M56 at junction M56 J12 and straight ahead into A557 (Rocksavage Expressway) direction WIDNES, NORTHWICH, [A557] RUNCORN, AIPORT. (Runcorn)Continue straight into A533 (Queensway). signposted all the way

Manchester International Airport (MAN)

- Distance from hotel: 35 MI/ 56.33 KM North West l

- M53 J12 take the 1st Exit off the roundabout into M53 direction MANCHESTER via [M56], [M53] MANCHESTER.Leave the M53, and join the M56 at the M53 J11/M56 J15 junction direction MANCHESTER,Leave the M56 and straight ahead Outwood Lane direction follow sign

Chester Railway Station

-Distance from hotel: 1.1 MI/ 1.77 KM North East

- Bear right onto Black Diamond St Turn left onto Hoole Way (A56) At roundabout, take third exit onto St Oswalds Way (A5268) take 2nd exit at roundabout, onto St Martins Way, keep in left lane & at 2nd set of lights turn left & then right onto Trinity St

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- Car Parking Available

- Self-Parking Fee: 7.50 GBP

- 80 on site hotel parking spaces. Overflow parking in Trinity Street car park next to the hotel, is on the top floor where barriers operate from 7am to 7pm. There is no access to this floor after 7pm, but you can park on the lower level of the car park.

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Hotel Highlights

Crowne Plaza Chester's exclusive Chester Zoo package lets you get up close and personal to some of the world's most endangered animals. Call ahead to reserve your accommodation, breakfast, and family tickets to the zoo, (for up to 2 adults and 2 children). The zoo is just 4 miles away from the hotel.
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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Overall Experience


based on 322 reviews
Recommend This Property
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Ratings Breakdown


  • 5 Stars
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

A Lovely Stay


October 16, 2014

I had a wonderful spa weekend as a treat for my Mum. We won a competition on Facebook and were delighted to receive such an amazing service. We were given an Executive room on the club floor which has a Club lounge with complimentary soft and hot drinks available 24 hours and alcohol and canope's between 5-8pm. We had 2 treatments each at the Crowne Spa, the girls at the spa were very welcoming and professional and my Mum even said it was the best facial she has ever had! The breakfast choice was plentiful and the freshest of ingredients. I could not recommend Crowne Plaza Chester more.

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Crowne Plaza Chester


October 15, 2014

I stayed here for a week at the beginning of October for quite an intensive course. I can't fault the hotel on it's facilities, the cleanliness, service etc
The bedroom was spotlessly clean and essentially comfortable but for me the bedrooms were too hot, the airconditioning unit in my room worked fine and cooled the room beautifully when it was on - and here the problem lies, to turn it on you need to be in the room as you have to slot your pass key into the wall slot to make it work, since I wasn't getting back to my room until gone 8.30pm it only gave me a few hours essentially to cool the room as you cannot sleep with the aircon unit running because the bed is in direct line for the outlet and frigid air washes over you, it certainly wasn't too noisy either.
This is only a minor gripe but I can imagine the rooms are baking hot in the summer as my visit was October and I felt too warm. Apart from this the service, staff and hotel in general is excellent.

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Great attentive staff


October 13, 2014

This was a special few days for us to celebrate a birthday.
It was one of the best hotels we have stayed in.
We could not have been better cared for by ALL the staff.
We would unequivocally recommend it to others.
A big "well done" to Crowne Plaza Chester!

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staff are great rooms can be noisy


October 10, 2014

staff are great rooms can be noisy, even on the higher floors

Posted byCustomerCare
October 18, 2014
Dear travellertravellertravell, Thank you for taking the time to write us a review. We are pleased that we were able to meet your expectations when it comes to our hotel staff. On the other hand, we sincerely apologize if the noise levels you have experienced may have caused you any inconvenience. We will certainly use your feedback to find more ways on how we can provide you with a better stay in the future. Sincerely, Faith R Case Manager IHGCare
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