Crowne Plaza Times Square Manhattan

Recepción del hotel: 1-212-9774000

Fax del hotel: 1-212-3337393

C. e. del hotel: info@CPTSNYC.com

Entrada: 3:00 p.m. | Salida: 11:00 a.m. | Hora Local: 7:30 PM


Aeropuerto
LaGuardia International Airport (LGA)

- Distancia del hotel: 9.5 MI/ 15.29 KM este

- Take Grand Central Pkwy West to Brooklyn Queens Expwy East to I278 West. Exit 35W to I495 West. Cross Midtown Tunnel. Take 37th Street ramp and turn right on 3rd Avenue. Turn left on 49th Street. Hotel is on left after Broadway.

John F Kennedy International Airport (JFK)

- Distancia del hotel: 15.3 MI/ 24.62 KM este

- From JFK, take Van Wyck Expy North to I-678 North to Exit 10 to Grand Central Pkwy West to Exit 10W to I-495 West. Cross Midtown Tunnel and exit onto 37th Street. Turn right on 3rd Avenue and then left on 49th Street. Hotel is past Broadway on left.

Newark Liberty International Airport (EWR)

- Distancia del hotel: 30 MI/ 48.28 KM al sur oeste

- Take I-78 East to I-95 NJ Turnpike North. Take SR-495 East to Lincoln Tunnel. Cross Tunnel. Take ramp left for Dyer Ave. Turn right on W 40th St, left on 8th Avenue, right on W 48th Street. Hotel in on left.

Tren
Penn Station

- Distancia del hotel: 0.5 MI/ 0.8 KM sureste

- walking distance -- 6 minute walk, or by subway, 2 stops on the Uptown E train; subway is 1 block from hotel at 50th Street and 8th Avenue

Metro

49th Street and 7th Avenue N/R/Q line

- Distancia del hotel: 0.01 MI/ 0.02 KM este

- 1 Block walk

Imprimir datos del hotel

- Disponibilidad de aparcamiento

- Disponibilidad de aparcacoches

- Precio del servicio de aparcacoches: 50.00 USD

- Garage parking on-site, 24-hours with direct hotel access, billed to your room. Standard car rates are $50 USD per day and SUV/Oversize vehicle rates are $60 USD per day. Valet parking only- no in and out privileges.

Imprimir datos del hotel

Las preferencias actuales son:

/


Cambiar preferencias:

País de residencia:

Idioma preferido:

lang-loader
Realizar una reserva

Reserva en línea o llame al:

Mejor precio garantizado

Select to close

To book more than 9 rooms for one stay or request a quote, please use our Easy Meetings tool or call 1-800-MEETING (in United States, Mexico and Canada).

Close Button

Por favor introduce Entrada.

Por favor introduce Salida.

Puntos destacados hotel

The Crowne Plaza Times Square is a luxurious upscale hotel located in the heart of midtown Manhattan. Just steps from major corporations and the Theater District, the hotel is the ideal location for business and pleasure. All 795 of our guest rooms boast views of either Times Square, the Hudson River or the Manhattan skyline. This skyscraper hotel is a sleek oasis in the city that never sleeps.
Información rápida

Ofertas de hoteles

There are no hotel packages available for your requested travel criteria
Opiniones de clientes

Verificamos todas las opiniones y puntuaciones que recibimos para garantizar que solo mostramos información proporcionada por clientes que realmente se han alojado en el hotel.

Experiencia general

4.1

basado en 1266 opiniones
84%
Recomienda el hotel
Leer todas las opiniones

Muestra de puntuación

1266comentarios

  • 5 Estrellas
    669
  • 4 Estrellas
    303
  • 3 Estrellas
    137
  • 2 Estrellas
    94
  • 1 Estrellas
    63

schlechte Nacht in einem guten Hotel

By

07 septiembre 2014

erstmals haben wir in diesem Hotel eine schlechte Nacht gehabt. Lärm wegen Baustelle, kaputte Einrichtung (Fenster musste ich selbst reparieren!)
Zimmer sollten in den obersten Stockwerken liegen, wegen Straßenlärm, dann ausgezeichnet!

Ver más
Ver menos

They have gone down hill lately!!!

By

03 septiembre 2014

platinumelite

I am a 14 year in-a-row Platinum Royal Ambassador and I have been a steady and loyal customer of the CP – Times Square since 2001. This has always been my hotel of choice when staying in NYC 2-3 times per year for business and for pleasure (for example - I stayed here for New Year’s Eve 2010, many Christmas shopping trips, and for numerous US Open Tennis trips since 2001).

I have never had an issue with CP-Time Square until now………. The problem with this trip was as follows:

1 - No room upgrade despite my Platinum Royal Ambassador status.
2 - Could not reach Guest Services by phone on numerous calls. Note: I had to walk downstairs in order to track down Guest Services.
3 – Wake up call service - For some reason the Operator questioned why I needed a wake up call?? She stated, she needed a “reason in order to give me a wake up call” I found providing a wake up call justification statement to CP’s Operator late at night very very annoying.
4 - No late checkout beyond 2PM for Platinum Members??? My flight left at 7PM on Sunday and I was expecting a 4PM late checkout.
5 – CP refused to combine bills for both of my rooms into one bill (note: my Father in law was in one of the rooms and I did not want him to receive the bill).

When I brought all of these issues to CP Management’s attention – they seemed disinterested, did not address these complaints, nor did they seem apologetic.

In summary, CP-Times Square has been very good to me during the past 10+ years, they are in a prime location, and I want to continue staying at their location. However, next time I am in NYC it will stay at another 4-5 star hotel.

Posted byHotelStaff
08 septiembre 2014
Hi PhilandSweetie, Let me start off by saying thank you for your review. I am disheartened, disappointed, and extremely apologetic. We try and provide our guests with the most positive experience but it seems yours went the other way. Rooms upgrades are offered to out Platinum members and if they weren't offered to you, it may have been because we had no upgrade available. We would never intentionally withhold an upgrade from our guests. I'm sorry you couldn't reach anyone at the desks, we're usually always available but it could have been that we were swamped with other calls and receive calls in the order they come in. The wake-up service request is something that's bothering me as well and I'll gladly be forwarding that to our Front Office Managers to address. All in all, we really do want our guests to have the best stay possible. I'm sorry we couldn't do that for you. Please contact me at Sabid@cptsnyc.com so we may discuss this further. I hope to hear from you soon. Warm regards, Syed Abid Guest Services Manager
Ver más
Ver menos

Single point of failure is deadly for your business

By

03 septiembre 2014

club

When we arrived at 14:15, we were told our room was not ready and had to come backup in 30 minutes. At 15:00, we were told they still didn't know if our room was ready since there was a computer problem that prevented them from getting that information and therefore they could not register keys to the room. We waited in the lobby since my wife was not feeling good. It was out of the question to go and visit the city. We waited in the lobby like the other clients. Instead of taking our names down and calling us as thing eventually got fixed, we had to stand in line to get our key. I elected to wait until a person who arrived after me got his key to try again to get mine. When we got the key card, I asked about the breakfast that was part of my package and also how I can pay for the parking. The person at the desk told me to come back the next day to get my voucher and that the parking is dealt with on departure. The next morning, I waited in line again to get my vouchers and it ended up that I waited for nothing, I didn't need a voucher. We had problems sleeping because of the noise in the hall way. We heard knocking during the night. There was also a fire alarm that rang 3 times at 04:15 in the morning. Just enough to wake us and then nothing. When I checked out I was told that I had to tell them about the fact I had a car when I checked it. This was the cherry on the sunday. When I told the person about my horrible stay, she comped the parking. Next time, I will stay at another hotel.

Posted byHotelStaff
08 septiembre 2014
Hello mrail, Thank you so much for taking the time our to review our property. Good or bad, we'll take this review and we'll get better. We appreciate your help. We apologize for the issues you faced but as you may know, this isn't the norm at our property. It seems some of these issues were out of the ordinary for us. I am just as surprised as you reading about them. You should never have to wait in line more than once with us, and I'll be speaking to Front Office Managers to see why this happened, same with vouchers. I'll also be reaching out to Security to discuss the false fire alarms. It could be that it was our smoke detectors with low batteries but I won't confirm that until Security reports back. I'd like to keep you informed in regards to all these issues. Please e-mail me at Sabid@cptsnyc.com so I may do so. I hope you'll give us a chance to remedy the situation. Warm regards, Syed Abid Guest Services Manager
Ver más
Ver menos

Amazing Hotel

By

03 septiembre 2014

This hotel is really amazing. The staff is truly amazing. Especially Evelyn who took care of all of my needs to make my proposal weekend the best possible time. The rooms are great and clean. The location of the hotel is in the heart of times square and easy access to everything near by.

Awesome hotel. Would definitely come back and stay here.

Posted byHotelStaff
08 septiembre 2014
Hi Jtalwar, Thanks for the review! We're glad you had a good time with us. We really are close to everything. Broadway shows, great restaurants, and the bright lights! I'm glad Evelyn took care of you. Our staff is fantastic in that regard. We hope to see you again soon! Best, Fatena Q. Williams Front Office Director
Ver más
Ver menos