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Rated 4.1 out of 5 by 492 reviewers.
Rated 1.0 out of 5.0 by disappointed I stay at Holiday Inn often, but was disappointed with this hotel. The staff was not helpful at all. The ones that could speak English were not helpful at all. I asked how to get to DC. told to take metro. OK where is metro ? how do I get to Metro? Where do I go for breakfast? When is breakfast? Where is the concierge? I am the concierge. I asked for wake up call at 0730.I got a call at 0705. I asked how to get to Arlington cemetery, was told to go left for about 10 minutes. IL had to ask other visitors for directions. The hotel good location but will tell people to use other hotels in same area. August 27, 2015
Rated 4.0 out of 5.0 by friendly staff They were very accommodating and friendly. They made myself and my guest feel very welcomed. August 25, 2015
Rated 5.0 out of 5.0 by where are the plugins? had to charge my phone across the room from the bed, prefer to be able to use the night stand to charge phone overnight. August 24, 2015
Rated 3.0 out of 5.0 by What on Earth happened to this property? For a period of several years, until 2012, this was one of my preferred DC area lodgings. Then in 2012 I moved to Arlington for a three-year assignment at a local Federal agency and had no need to stay here. However, upon my separation from the Federal government, I spent the night prior to my departure from DCA here. Oh my goodness, I was astounded by the decline in service and, more striking, the quality of the room. The 11th floor room in which I stayed smelled like a poorly maintained locker room. The stench was pungent and immediately noticeable upon entry to the room. Inexplicable and unintelligible charges appeared on my bill, which the staff kindly and promptly removed, but they never explained why they appeared in the first place and what the unintelligible billing code represented. In full disclosure and with intent to provide a balanced review, overall, the staff were pleasant and helpful. However, the environs of the room, hallways and elevators were in no way pleasant, and it saddens me to state that I can no longer recommend anyone to stay in this hotel, as I once enjoyed several (many?) past stays here. August 23, 2015
Rated 5.0 out of 5.0 by Great service and room Came to DC to attend musical theater. I stay at this Holiday Inn frequently because they provide shuttle service to the subway and to the airport. They did not disappoint. Very helpful and friendly staff and clean, quiet room. August 22, 2015
Rated 4.0 out of 5.0 by Good location and a decent hotel I traveled back to DC to visit some friends. The good: there was ample parking, though you had to pay; the internet was decently fast; the bathroom wasn't oppressively small, but it wasn't big either; the location is very good, right by a bunch of highways that make navigating the DC metro area easier, and close to a subway stop if you are going to us Metro. The bad: pets are not allowed - I normally travel with my dog when I am in the states, and I would consider this hotel for my next booking in DC, but I won't because I can't bring my dog. Hotel was crowded with high school tour groups. August 14, 2015
Rated 5.0 out of 5.0 by Friendly staff, very comfortable room My entire stay from start to finish was very enjoyable. I had not stayed at a Holiday Inn in a very long time, but if they are all like this one, I will most definitely stay at a Holiday Inn the next time I will travel which will be next month and I already have the telephone number of the one in Tacoma, Washington. What made the stay a happy one is that everything was clean, the bed was comfortable. All of the staff I dealt with and all of the staff I rode the elevators with, were all very friendly. Also I was very happy with the bathroom which was also spotless. The shower and sink were clean. The room was very roomy and comfortable. The shuttle service was excellent. They even took me to Church on Saturday evening. I plan to return to D.C. next year and even though it will be a little far from where I am going, I certainly intend to stay with you again. August 10, 2015
Rated 5.0 out of 5.0 by Decent place to stay Everything was great. Only exception was the A/C unit in my room. I'm a light sleeper and it was a bit noisy for me. August 8, 2015
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