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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 891 reviews
86%
Recommend This Property

Ratings Breakdown

891reviews

  • 5 Stars
    441
  • 4 Stars
    272
  • 3 Stars
    87
  • 2 Stars
    60
  • 1 Stars
    31

Great Staff

By

18 July 2017

The Staff was wonderful. Eric was very helpful when we checked in and gave us good advice on getting around the city.

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Comfortable, Quality, Conveniance on a Budget

By

18 July 2017

club

This is one of the more reasonably priced hotels in Crystal City. It's comfortably close to metro and shopping with a shuttle and has many of the reliable experiences you get with a Holiday Inn except for complimentary breakfast. The staff were very engaging, the hotel rooms and ambience were welcoming and comfortable (and CLEAN). The food was good. I did have an issue with room service that was resolved very quickly and ended up getting more than one complimentary meal from it, which I wasn't expecting. I've stayed here before and would definitely stay here again.

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Internet

By

17 July 2017

The Wi-Fi is very slow. Guests cannot do their work if they're depending on the internet in there.

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Close to airport and great shuttle!

By

15 July 2017

Easy shuttle ride to the airport and metro allows you to travel D.C.

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Nice Stay

By

14 July 2017

club

Well situated - clean - and comfortable. Friendly helpful staff. Have stayed twice now and will again.

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Convenient location,parking,great room and service

By

11 July 2017

club

Easy to find, get around,check in and check out, great room, easy and pleasurable trouble free stay

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Nice Hotel

By

11 July 2017

club

Very friendly staff, nice location, and shuttle service was available at reasonable hours.

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Review

By

10 July 2017

club

Good hotel for the price, close to DC. Great deal at restaurant for my kids.

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Best bed ever.

By

10 July 2017

club

The room is spacious. They have the best bed ever. Reception area is beautiful. Would book again in the future if I'm in town.

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Great staff

By

10 July 2017

club

My only issue with the Holiday Inn's is that it appears that the new way that hotels are designed is that the fan blows in the the bathroom when the light comes on making it difficult to hear the TV or maybe even another person who may be in the room. I think the light and fan should be separate and not on one switch. That would make me want to stay elsewhere because it's loud and can be annoying when you want it quiet. Also light furniture creates a better atmosphere to a room rather than dark furniture in my experience. But other than that the room was nice and the staff was excellent, absolutely excellent.

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Good value for the money

By

09 July 2017

club

My wife and I found this hotel to be very comfortable, albeit a bit run down. The very friendly, professional, and helpful staff made our stay pleasant. We only stayed one night while waiting for our plane back home but considered the value given for the price to be very good. Would highly recommend this hotel for short stays such as ours.

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Great service and comfortable accommodations

By

09 July 2017

A very nice hotel with wonderful staff. They were very friendly and pleasant and made sure my husband and I were very happy with our stay.

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