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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
86%
Recommander cet établissement

Impression générale

4,2

en fonction de 1787 avis
86%
Recommander cet établissement

Ratings Breakdown

1787avis

  • 5 Étoiles
    945
  • 4 Étoiles
    491
  • 3 Étoiles
    160
  • 2 Étoiles
    123
  • 1 Étoiles
    68

Skeleton crew and very limited amenities

By

novembre 17, 2020

club

I understand what Covid has done to the travel industry, but this hotel fell below others.

When I checked in around 10:30pm I was told no breakfast, even a bag with water with a granola bar etc, because they had only a skeleton crew.

My room had no coffee cups or creamer/sweetener for in the morning or an ice bucket. Also missing hand towels and a shower mat for the floor.

I went back downstairs to get the cups/creamer/ice bucket. All was available except they had no coffee creamer at all.

The carpets in the hallways and my room were in need of cleaning or replacement. There was hair in my bathroom sink and the tub faucet dripped.

On a positive note, the bed was very comfortable and I appreciated the shuttle from the airport.

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Hotel

By

novembre 12, 2020

club

Lovely hotel to stay at. Will be coming back in the future with friends and family.

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Sleepless Night

By

novembre 12, 2020

The hotel fire alarm kept going off most of the night.

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Aloha

By

novembre 12, 2020

platinumelite

There was no hot water in my room. It is agood thing that I had only one night at the hotel and used warm water to shower

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Friendly Staff

By

novembre 01, 2020

Staff are friendly and hospitable. Holiday Inn should start offering breakfast and dinner in a safe and healthy way.

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Wedding/Hotel stay

By

octobre 29, 2020

club

Holiday Inn staff was very helpful with planning my wedding at the ballroom. The managers were very quick to respond and provided me with everything I needed. Family and friends were amazed with the friendliness of the staff. The room I stayed in was clean and Covid-19 protocols were in place. The only thing I wished it changed was housekeeping. I stayed for 3 nights and my room was not cleaned, but I believe this is of COVID.

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Clean for Covid

By

octobre 27, 2020

club

The stay was clean. Bed was comfortable. The only issue was not enough amenities in bathroom, such as lotion, soap. Could not find ice machine.

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Comfortable bed and great service

By

octobre 26, 2020

club

I had a wonderful time and everyone was very frendly.

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Good room

By

octobre 25, 2020

club

Pleasant stay. Would stay again. Liked having the airport shuttle.

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Convenient location

By

octobre 25, 2020

Did not have any breakfast option so graded that low. Other than that all was pretty good. We switched to the Springfield location which was a better property overall. Nothing wrong with this location. You are paying for the location and convenience.

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Convenient location

By

octobre 21, 2020

club

Great location and view, clean hotel with friendly staff.

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My Medical Stay at Holiday Inn/National Airport

By

octobre 18, 2020

club

Due to medical reasons, I've been staying at the hotel for almost 3 months. The staff is fantastic. The checked on me and kept me from being lonely. They all showed concerned and went out of their way to always make me comfortable. The accomodated my needs as best they could with the rooms available at this location.

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