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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
84%
Recommander cet établissement

Impression générale

4,1

en fonction de 2014 avis
84%
Recommander cet établissement

Ratings Breakdown

2014avis

  • 5 Étoiles
    1044
  • 4 Étoiles
    549
  • 3 Étoiles
    186
  • 2 Étoiles
    148
  • 1 Étoiles
    87

Fairly Disappointed

By

décembre 02, 2021

I was fairy disappointed in my stay at this location. We did not receive housekeeping services ,nor, could we get extra towels and other amenities. I will say the location is good in proximity to downtown D.C., so Lyfts were easy to access. I usually enjoy my stays at Holiday Inn ,but, this wasn’t the best.

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Holiday Inn DC Experience

By

novembre 30, 2021

Airport shuttle driver was rude and driving reckless, when arriving to the hotel driver took lugged out the van with out saying anything and left it out in the open where someone could walk away with it (Night time). At check-in no member recognition. (No Welcome amenity points :-()
First room had mildew smell, wall paper peeling off, carpet dirty. Room in general look dirty (Rm. 1014) Move to room 1024, Rm smells dirty, too tired from a flight to keep moving rooms. The next morning found a leftover shrimp tail in the window and a leftover lobster head from previous guest meal on top of the ironing board, that will explain the flies in my room. I spoke to a room attendant, then to the housekeeping manager whom offer to clean the room. (Thank you for cleaning my room)
IHG Clean Promise was definitely not there :-(

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Okay

By

novembre 26, 2021

club

It's okay. Some staff made the entire stay better.

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Sheree front desk supervisor

By

novembre 25, 2021

club

Was excellent. Came to visit my ill father. He died on the day I was to checkout. Visited him the morning of checkout. Met my brother there. We went up to find him on the floor. Sheree allowed me to stay in Room 608 until shuttle to DCA. Kindest

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Great stay and service

By

novembre 21, 2021

Recommend anyone traveling to stay. The airport is not far if your flying; shuttle service provided.

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A Good Experience

By

novembre 17, 2021

platinumelite

Crystal City has great hotel values on the weekends. There is nothing fancy about the hotel, but If you are looking for a clean, well-maintained hotel in a great location, this hotel fits the bill.

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Great Stay

By

novembre 16, 2021

platinumelite

One of my favorite places to stay while traveling.

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Nice and clean place to crash

By

novembre 16, 2021

platinumelite

We only stayed one night but everything was great! Shuttle driver was awesome and the guy at the front desk was super friendly.

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Great Customer Service and Stay

By

novembre 12, 2021

platinumelite

James at the front desk rocks! Keep loving people and placing their needs above your own.

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Example: Comfortable bed and great service

By

novembre 12, 2021

Comfortable bed and great service, perfect stay and room

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Comfortable bed and great service

By

novembre 12, 2021

Comfortable bed and great service, perfect stay and room

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Dotson

By

novembre 12, 2021

The overall stay was good and the front desk staff were very nice and friendly.

Cons- front desk staff need to make sure that they let customers now the procedures for housekeeping services and how to get towels .(I know there have been changes made due to Covid) but I was there 5 days and not once did I see housekeeping on the floor i was staying on . I cleaned my own room and just left the dirty towels and trash out side the room door … I went to front desk and asked how do I get my room clean and was told that they would take care of it and it never happened

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