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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1593 reviews
86%
Recommend This Property

Ratings Breakdown

1593reviews

  • 5 Stars
    828
  • 4 Stars
    453
  • 3 Stars
    146
  • 2 Stars
    104
  • 1 Stars
    62

Excellent Choice in the D.C. Area

By

October 22, 2019

club

I will definitely keep this location in mind for future trips to D.C. The rooms were spacious, quiet, and well designed. I especially appreciate the complimentary shuttle to and from the airport. And it conveniently close to many tourist / local sites.

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Impressed

By

October 20, 2019

club

It was a perfect stay, great staff, great hotel with an awesome restaurant.

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Great staff and service.

By

October 19, 2019

club

It was a great hotel. Our flight was early and they let us check in early with no extra charge.
Shuttle driver Milki was awesome! The night driver was not very friendly at all. I don't know how he makes any tips! Other than him the staff was Great!

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weekend trip to D.C.

By

October 15, 2019

The hotel was on par to above what you'd expect from a Holiday Inn brand. I would highly recommend this hotel to anybody traveling

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Washington DC

By

October 13, 2019

platinumelite

We had issues with the housekeeping staff giving us enough towels, toiletries, and coffee/cups in room. Even when asked for extras with the housekeeping manager.

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Cheers

By

October 11, 2019

platinumelite

My son and I came to DC for the Redskin game. We chose you because of the proximity to Reagan.
It was a great few days, your staff was friendly, just excellent!
Your shuttle drivers were knowledgeable and efficient.
I would leave the lobby coffee available later into the morning.
We’d stay with you again’
Tedd Perry
Rio Rico, Arizona

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Friendly Staff and Clean Rooms

By

October 10, 2019

club

The staff was friendly, the beds were comfortable and the room was so clean/ fresh. The bathroom was also very clean. The service was great all around. My family and I will definetly stay here again.

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Fall in DC

By

October 03, 2019

Great location. Within walking distance of many restaurants and easy to access for Uber to pick up and take you into DC and other sites around.

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Disappointed

By

October 03, 2019

club

We were disappointed. The room was clean with a great bed and the parking was reasonable. The problems were that they tried to double charge us for parking, the breakfast was way too expensive (we went next door to McDonalds), and the shuttle driver left us at the airport. Fortunately, one of the other hotel drivers brought us to the hotel.

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Crystal City Gem

By

September 30, 2019

club

Close to airport and walking distance to everything you need in Crystal City.

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Resturant service bad

By

September 30, 2019

club

Ate dinner at Murph's Pub in the restaurant service was very bad. it took over an hour to get two sandwiches and a cheese burger they brought the wrong beer also. there was no body to help or give instructions when you entered the restaurant. It appeared if you did not sit at the right table none of the waitresses would help you if they were not assigned to it.

Had no hot water in the room when we got up at 04:30 to catch our flight.

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Great hotel

By

September 30, 2019

club

A nice hotel in a great location. It was exactly what I needed it to be.

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