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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
85%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 1884 お客様レビュー
85%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1884お客様レビュー

  • 5 スター
    986
  • 4 スター
    515
  • 3 スター
    170
  • 2 スター
    137
  • 1 スター
    76

Ms kc to ga

By

7月 03, 2021

club

Clean neat rooms just was a pain to check in and out

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Welcome amenity

By

7月 02, 2021

Great place to stay and convenient! Right near the airport and minutes away from the White House! Was not offered welcome amenity points nor any amenity not to sure if it has changed but a bit bummed out

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Near Airport

By

6月 30, 2021

platinumelite

Wanted to stay near airport due to early flight. Centrally located for restaurants.

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Kendra Brooks

By

6月 30, 2021

club

Everything was great food was soo good shower was nice and hot

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Bed Bugs very rude front desk staff

By

6月 30, 2021

We were never greeted with respect upon check in… we’d been driving for 13 hours extremely exhausted so this issue wasn’t addressed immediately. I noticed an angry couple in the lobby with their belongings and realized that the front desk staff was also angry! They’d left their room because they’d been bitten by bed bugs. Very alarmed That the agent handled the issue the way he did. He talked to me and my husband as if he had no training or need to use great customer service! Agent also double charged our card for both rooms.

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Quick stay

By

6月 30, 2021

There were two staff members that were very professional, helpful and friendly. The first one was Mateo the shuttle driver and the other was Sherrod at the front desk. The female person was not as friendly

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Good place to stay close to the airport.

By

6月 27, 2021

club

Decent overall, they do charge $29 for parking per night you stay at the hotel which I didn't like and would mention keep this in mind. Couple of food options in hotel as well as a McDonald's next door to hotel. Overall stay was still good otherwise.

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Horrible Service

By

6月 26, 2021

club

We came in at 1am while traveling home from Massachusetts to Florida to get a room for the night. We did not have plans to stay at this hotel, but decided to see if there was an available room. The person at the front desk did not express any desire to help us, but instead put us through a 30 minute process that involved calling corporate office to see if a room was available. After jumping through all of the ridiculous hoops just to get a room, he was very short and brash with us and had demonstrated very poor hospitality skills toward us. We felt like a bother instead of a guest. In addition, the rate for the room was reasonable but they charged us $28 to park our car there for the 6 hours we stayed. The rooms were also quite outdated compared to other Holiday Inn hotels. The person we made the reservation with also assured us it was a non-smoking room, however, upon arrival, it was clear that someone had recently been smoking in the room. This is probably the worst hotel experience we have had recently.

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Very Nice!

By

6月 25, 2021

Hotel was very clean and tidy. Staff was very nice and helpful.

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Good location

By

6月 25, 2021

Convenient to DC sights and local dining. Good quality HI beds, pillows and linens. Helpful and pleasant staff.

One irritating thing was signage for the on site restaurant in the lobby and elevator and on major websites despite the restaurant being closed throughout our stay. Something that could be simply and easily fixed. Likewise, the pool was closed. Something we use as a key criteria for selection. This could be shown on the registration website.

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Great staff and location

By

6月 25, 2021

club

Looking for the spark in this hotel and I couldn't find it. It has a great location and the staff are nice...but it's missing some razzle-dazzle. No bright lights, the garage is very old. It's a part of crystal city..make it look like it.

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Good stay for the price

By

6月 22, 2021

Not bad room for 89 bucks i didnt want to spend an arm and a leg it was close to airport too

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