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Rated 3.9 out of 5 by 277 reviewers.
Rated 4.0 out of 5.0 by ideal for our purpose we decided to stay in Ashford on the spur of the moment and having stayed at this hotel before, were not disappointed with the level of service and comfort of room which we can only describe as excellent and would most certainly recommend to other travellers. 13 November 2014
Rated 5.0 out of 5.0 by Simply the best Great location for a Eurotunnel stopover. Great location for exploring the garden of England. Great rooms, fantastic staff, especally Kake on reception. And SMOKING rooms available 13 November 2014
Rated 3.0 out of 5.0 by Comfortable nights sleep, well located hotel We stayed for one night and our room was clean and the bed very comfortable. The cooked breakfast was very acceptable, but dinner in the hotel restaurant only average. The waiter at dinner was attentive and friendly until it came to settle the bill, eventually only getting his attention by getting up to leave. 09 November 2014
Rated 5.0 out of 5.0 by great breakfast we often stay at this hotel when travelling to the uk.The staff are very friendly, the rooms clean and comfortable - we always have a ground floor room which is great as we have mobility difficulties. Last time we ate in the restaurant the food was ok and the breakfast is really good. 08 November 2014
Rated 5.0 out of 5.0 by A great night's sleep Easy check in and check out. Room blocked out all outside noise and we had a great night's sleep 06 November 2014
Rated 3.0 out of 5.0 by Disappointed Whist the staff and the service we recieved at this hotel was very good I just feel that the quality of the hotel is not up to what I expect a Holiday Inn to be, it has the feel of a lesser brand which i found disapointing 06 November 2014
Rated 2.0 out of 5.0 by Uncomfortable bed, poorly trained staff As a platinum IHG member, I was not offered internet access when checking in and as it is usually clear on how to do this in the room, or on-line, I did not ask. The bed was hard and uneven. 05 November 2014
Rated 3.0 out of 5.0 by Smokers paradise Why do we still have hotels with smoking rooms?! The smoke doesn't decide to stay on the room it spreads into other rooms like my non smoking room. As soon as I started to proceed down the corridor the stench hit me. Its fowl and disgusting. It taints everything. To still have smoking rooms just demonstrates how archaic this hotel is. Its just a shame the staff have to work in this and guests have to sleep in it. 03 November 2014
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