Rated 4.1 out of 5 by 110
Rated 5.0 out of 5.0 by casser leisure stay
Great room so good nights sleep
Helpful and happy staff
26 November 2013
Rated 5.0 out of 5.0 by Andrew1949 A GREAT STAY AT THE HOLIDAY INN ASHFORD
From the moment I arrived I was made to feel welcome & comfortable. The Australian receptionist was efficient and friendly, and the East European (I think) waitress was first class. The new menu was excellent and I had an excellent dinner. That, combined with a great night's sleep, made my stay very memorable. I look forward to returning soon.
13 November 2013
Rated 3.0 out of 5.0 by Rollhonda very poor breakfast
Room etc was fine but the food could be better. Evening meal was ok if you ignore the powdery chips but the cooked breakfast was awful. Very dry and long since overcooked. I asked for a couple of poached eggs but they were well overcooked too - served up on hot damp bread - AKA toast!!. Come on IHG must do better with the food at that price.
10 November 2013
Rated 4.0 out of 5.0 by lagrande exceptional service
We were especially delighted by the warm welcome and help proffered at the reception desk However, the restaurant disappointed us.My daughter and I have lived and taught i n your lovely country many years so we have some experience in the way of food and unfortunately, the steak and kidney pie wasn't up to standard. Nevertheless, we'll visit you again with greaf pleasure.
06 November 2013
Rated 5.0 out of 5.0 by Alpinestars123 Great stay - Park and stay with family
We used the hotel park and stay offer. Excellent taxi service and short journey to Eurostar terminal.
We had two rooms as we are a family of seven. The rooms were connecting which is a huge bonus! Our greeting at reception was both pleasant and helpful after a long car journey. The children were all given activity to packs and even had a chocolate button hunt awaiting for them I the bedrooms.
Bar was usual hotel prices, but food we had the added bonus of kids eat free. No strings attached, good childrens menu great value!
Rooms comfy, clean, everything we needed. Breakfast buffet very good start to along day ahead!
On our return we had another night due to train times. Again a welcome comfortable return from a hectic few days ! Great hotel, family friendly, good location for Eurostar, would not hesitate to book again and would recommend !!!!
05 November 2013
Rated 5.0 out of 5.0 by MLRET Fantastic Stay for Family
My family and friends family recently stayed here before and after a holiday to Disneyland Paris (travelling from the North West to ride the Eurostar). The staff at the reception were really polite and helpful. The rooms were very clean and we loved the hidden buttons for the children! The location is perfect, and Eurostar deal excellent value. When returning from Paris feeling exhausted, we visited the bar for small snacks and a drink, finding it full due to a football match. The waitress and bar staff went out of their way to accommodate us in the restaurant, not only serving excellent food and service, but also applying our overnight discount and free kids meals, deducting service charges as well! The prices were very reasonable. After the meal, we sat at the reception, again the staff went out of their way to serve drinks to us. The buffet breakfast on both days was excellent, hot and tasty, and we were not rushed as found in other hotels. I have stayed at many Holiday Inns in the UK, and was more than happy to say that this is one of the best I have stayed in. Many thanks for the personal touches and welcome. We will definitely visit here again in the future.
27 October 2013
Rated 5.0 out of 5.0 by Speedwaybabe Lovely accommodation great food!
This is the second time we have stayed here visiting family locally and chosen after spending a night at a certain other Lodge chain and being unimpressed.
This hotel is always very clean and tidy with very friendly and helpful staff.
The restaurant wasn't open until 6:30pm which is a bit annoying for a number of guests including ourselves who need to eat before going somewhere for the evening so we ate from the bar menu which was the best sirloin steak I've ever had!
The rooms are spacious and I always sleep like a brick there followed by the best breakfast set up I've ever seen at hotels including 5* hotels that we have stayed at.
There are a variety of cereals, juices, tea, coffee, toast, fruit, rolls, a cooked breakfast and a pancake making machine all of which is buffet style and self service.
All in All a great place to stay that I'd highly recommended and we will return!
25 October 2013
Rated 5.0 out of 5.0 by justtry5 amazing stay
excellent all around the hotel. will definelty return to stay with the hotel soon.
17 October 2013