 Guest Reviews
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84%
Recommend This Property
Overall Experience 4.1
84%
Recommend This Property
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Open Gallery
Returning Guest
ByTonyC
17 November 2020
On this occasion I stayed just one night as a solo business traveller. On several other stays I have had my Cocker Spaniel as travel companion and he is very pleased with his accommodation! The hotel is very Central for Kent with motorway nearby and all parts north, east, south and west easily and quickly accessible. Hotel offers a good and friendly service with comfortable, quiet rooms. Look forward to my next visit.
4 night stay
ByFruit
17 November 2020
Great friendly staff in unsettle lockdown times. Lovely food in the evening. Very disappointed to see my room getting cleaned even after I asked the hotel not to clean it!
Pleasant stay
Byaldo-g
12 November 2020
My wife and I have stayed here often over the years (we split our time between Belgium and the UK, and this is a useful stop-off point). I realise that this is a difficult time for everybody but I don't think there was any need to have such a 'clunky' food/drink ordering service in the restaurant. Also, again given the circumstances, I thought there should have been more hand sanitiser points throughout the hotel.
Great location
ByBusiness traveller
05 November 2020
Great hotel location, very covid conscious and safe, friendly and attentive staff
It’s clean and fabulous location
BySanka
29 October 2020
Had a wonderful time, due to the Covid19 breakfast was dishes out by a lovely lady which was ok, but I felt uncomfortable having to keep asking for something.
But she was very helpful.
Will definitely sleep there again if I ever go back there again.
Weekend shopping trip
ByXshadsx
28 October 2020
Hotel common areas could do with a tidy up all staff was very friendly
Ok
ByMrsb
14 October 2020
Upon arrival it took around 10-15minutes before someone came to the desk, this was around 3-4pm, so not late . The room card machine wasn't working but we were shown our room and told we would get a card later.
Originally I booked an executive suite through hotel.com and it stated that the room only had a bath, which is what we wanted. When we arrived the executive suite had only a shower. I went and spoke with reception (she was there thankfully) and she said that the exuctives only have showers, I asked to be moved to a room with a bath and she said we would need to be downgraded, which we accepted.
The room we were given was bigger and had a bath. The room itself was fine. The bed was uncomfortable though, woke up with backaches. It was quiet, so no other problems.
Not great
ByJames
13 October 2020
Soulless place. Tired. Food wasn’t good. Many issues with the room.
Nice place to stay and convenient for the town
Bybobthecod
13 October 2020
Stayed for 2 nights and had a pleasant stay. Can walk into town within 15 minuets if you fancy eating out. Staff are friendly and helpful. Possible area for improvement is to not keep customers waiting in the bar as not always manned with staff presence and no bell to ring for attention.
Nice hotel in difficult times
By^david^
12 October 2020
Hotel was overall very good. The only letdown was the menu choice for the evening, this is to be expected in the current covid situation
Long Weekend Stay
ByShunter84
07 October 2020
As always an excellent stay at the Holiday Inn Central. Been many times and will continue to stay here in the future, the room to the staff and the food/drink...was all great.
doing their best in difficult times
ByDave
06 October 2020
In these 'Covid times' the hotel only had a handful of guests which made it feel a bit depressing. However, the staff did all they could to make us welcome