Rated 3.9 out of 5 by 353
Rated 4.0 out of 5.0 by davethedentist Very comfortable and great service
A very welcoming Hotel, staff very friendly. Set in an ideal locations for the airport, easy to find and good parking.
23 March 2015
Rated 4.0 out of 5.0 by Cornwall Canary Lost in translation!
Fantastic hotel with the usual excellent staff and service. There was a problem when a waitress explained there was no sweet potato (I think that was the vegetable in question) so we asked for it to be replaced by mashed potato. She took the plate away and we never saw it again! When, after 20 minutes I asked where it was, they explained they were completely remaking the meal. Not what we asked for so I put it down to a simple misunderstanding with the staff who explained they came from the Czech republic. Everyone was very apologetic except my wife who was angry and hungry! After the long wait she said she was no longer hungry and went to bed!
19 March 2015
Rated 5.0 out of 5.0 by Sarima Excellent value for money
Stayed at the hotel prior to an early departure at Bristol Airport. Both on check in - check out the staff were very helpful. Had dinner on arrival which was delicious, excellent service and staff extremely helpful.
All said and done - a great hotel, good location, great facilities. Have already booked again for our next flight from Bristol Airport.
19 March 2015