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Rated 4.1 out of 5 by 209 reviewers.
Rated 3.0 out of 5.0 by Last Minute stay While we were pleased with a last minute overnight stay for a quick family trip. The service was good, the food was great in the resturant. I was however concerned that there was a mouse in our room. We found mouse droppings all over the bed and bathroom. We tried to talk with some one, but never really given attention. There was a very large crowd in the hotel, in fact I think we got the last room. Overall an okay stay, but please just look a the rooms. The toliet was dirty as well when we got there. I was also not recognized at a IHG rewards Club Member. 18 August 2014
Rated 3.0 out of 5.0 by good location, uncomfortable sleeping conditions Cheap bed and pillows completely unfit for sleeping unless you like waking up with back and neck issues. 14 August 2014
Rated 5.0 out of 5.0 by Home away from home I have stayed at this location many times and the staff always greet you with a smile. Location is close to shopping and restaurants. The rooms are large and comfortable. The breakfast they serve is fantastic. Always a great stay. 10 August 2014
Rated 4.0 out of 5.0 by Had a good experience I enjoyed my stay at this hotel. I loved the size of the refrigerator/freezer. I do think that towel racks should be in the bathroom because after you use a towel or washcloth there was nowhere to hang it. For example, I wash my face at night and have nowhere to hang it so I can use it in the morning. Also, the mattress was hard. But overall, the entire room was very clean. The staff was nice & very helpful. & the location was great. 10 August 2014
Rated 3.0 out of 5.0 by Not what we expected When we first got to the hotel we were greeted by the front desk in a clean lobby. Then after riding the elevator with unresponsive buttons we had a totally different experience. The hallway had a strange chemical smell to it that got stronger when we opened up our room. 09 August 2014
Rated 2.0 out of 5.0 by My stay aug 2014 I'm a local and I stayed there overnight just to get away. Everything was good til I ordered breakfast downstairs in the restaurant. I called ahead my order. I ordered pancakes eggs bacon and OJ. I Get downstairs and the same person who took my order over the phone was the same lady who was at the register. Don't remember her name but she was Hispanic. So instead of the lady going to the back to get my order. She is Constantly calling a coworker by the name of Jeanne who is waitering a table to go get the order. That was one mistake. Jeanne then come over to see what was wrong cause the Hispanic lady is calling her over and over. Jeanne then got my order for her. Was a little upset but she got it. When Jeanne come out she only gives me eggs. I told her the rest of my order and she went back to get it. I had to wait. I am not happy at the point. The Hispanic lady ask me to pay for my order. I ask her did she have my order correct. She then cuts me off and "say yes yes. I got everything you ordered right here" Couple minutes later Jeanne come out with the rest of my food however there's no OJ. As she went back to get my OJ The general manager came over. I explain everything to her what had just happen. And all she said was " you didn't pay for your OJ." At this point I'm upset. All she had to say was. I didn't pay for what the cashier told me she had correct. As the General manager that was very very poor service. Jeanne walk out the restaurant and by this time I'm at the elevator. She apologize over and over. She gave me a hug. And apologized more. Jeanne was very helpful. Although she didn't know what I had ordered she was more than happy to go back to the kitchen 3 times to get my food. And another this I was dissatisfied with was. The pool. It had soo many dead flies and nets in there. Not good!! 07 August 2014
Rated 5.0 out of 5.0 by Clean hotel. This hotel is clean and up to date. The hotel staff is very pleasant. Easy check in and check out. Bathroom was nice size. It did lack towel racks in the bathroom as well as a fan. Overall this is a great hotel. The room was nice size. Your were not cramped. The location to the FedxField is about 12 minutes. 07 August 2014
Rated 5.0 out of 5.0 by Personable and attentive service My trip to the DMV was a whirlwind with a lot of deadlines to make in 4 days and I was extended an hour check out time without additional cost. I truly appreciated that courtesy. But on another note, the refrigerator did not keep my food cold enough along with the AC not keeping the room cool enough. Thank you! 06 August 2014
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