Rated 4.1 out of 5 by 124
Rated 5.0 out of 5.0 by exploreuk Comfortable bed, good service
Had a great nights sleep, mattress lovely and choice of soft or firm pillows was a nice touch. Mind you we were upgraded to an executive room so not sure if the standard rooms are as good. Breakfast, great choice and plenty of it, staff at reception friendly
28 August 2014
Rated 4.0 out of 5.0 by Spiderwoman Accommodation great- Breakfast poor.
Our room was very clean and the children benefitted from being in a real bed, instead of put me ups. The room was very clean and the bathroom super. Aircon worked well, although the bedroom lighting was not great the bathroom was very well lit. Really impressed that the room was serviced before night two.
Hotel staff were very pleasant. Our only issue was gone off food at breakfast, which we did raise with restaurant staff, but they were indifferent, luckily Starbucks was at hand! We would stay again, but not book breakfast. We would also avoid booking on the weekend of the Horse Fair- late July, which everyone keeps quiet about!!!!
27 August 2014
Rated 1.0 out of 5.0 by KGBUK Appalling Experience
In a sentence, Do No Stay here! From Reception service to car parking, this has got to be the worst stay in the IHG brand l have stayed in the past 4 Years. l spend Approx 40 Weeks of the year in the IHG branded hotels normally on a M-F basis so l think it fair that l have well above average experience in gauging their levels of service. This fell well below the basic standards!
24 August 2014