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Rated 4.2 out of 5 by 865 reviewers.
Rated 2.0 out of 5.0 by Fed up This hotel would benefit from having training for staff to increase customer service ratings and effective ways to handle complaints when responding to the customer's needs. July 30, 2015
Rated 4.0 out of 5.0 by Disney visit very good location to visit Disney. The hotel was very clean. The staff was pleasant. Very good with directions. July 30, 2015
Rated 1.0 out of 5.0 by Dirty. Old. Unprofessional staff Not a nice hotel. Dirty, old. Unprofessional staff. Save your money! July 30, 2015
Rated 4.0 out of 5.0 Front Desk See comments. Staff not properly knowledgeable of kitchen hours. We waited 3 -separate times, over 2 hrs. to finally get food from the outside. July 29, 2015
Rated 4.0 out of 5.0 by Had a great stay We had a great stay. We enjoyed the clean room and fast service. Thanks July 28, 2015
Rated 1.0 out of 5.0 by Horrible Stay/Terrible Parking Checked into the hotel. There was a lizard in our room. Contacted guest services and the MOD Mike stated that having a lizard in the room was no more than having a butterfly in the room. This may be true however when traveling with children there is a major difference. We were told there were no other rooms available then suddenly the manager stated he was able to talk someone in to changing rooms. Mike also stated he would provide complimentary breakfast tickets and have someone to bring them up and slide them under the door, well that didn't happen but the breakfast tickets were provided at the front desk when requested the following morning. Upon getting into the alternative room and settling for bed, someone had a key and opened our room door. Needless to say we check out the following morning. July 28, 2015
  • 2015-07-31T11:38:13.881-05:00
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