Rated 4.5 out of 5 by 579
Rated 5.0 out of 5.0 Disney Winner
We chose this property for our Disney Vacation. We have two elementary aged children. This hotel was a thrill for them! They had never stayed at a hotel of this caliber, and it was a wonderful experience for them. The bus system to the parks were very convenient and prompt. We requested a fireworks room facing downtown Disney so we could see Epcot's fireworks. The rooms are spacious for a family of four, beds comfortable and the property is always spotless! We loved having a full breakfast for our family, which helped cut down on eating expenses while on the park. They even go to the extent of having Mickey waffles. This is a great experience and value for a vacation. The hotel staff helped make this a trip of a lifetime for our children! I could not thank them enough!
29 July 2014
Rated 5.0 out of 5.0 by PJOKC Very accomodating.
I had requested a room on one of the top floors - my room was on the very top! When we asked for additional coffee - we received the extra packets. The room facing the SSE allowed us to sit out on the balcony and watch the sunrise, which is one of the things that I enjoy when out of town.
The staff was very pleasant. We arrived after midnight. Tired, I had problems getting the plastic card to unlock the door. Ended up having to have security come to the room. Security opened the door... then observed that I had the card upside down. The security (and my wife) got a good laugh out of it. When tired - it's a blessing to have staff with good humor. :)
29 July 2014
Rated 5.0 out of 5.0 by Cupcake4 Family vacation
We enjoyed our stay at the Holiday Inn. We were there for 4 nights. Beds were very comfortable. Rooms and property very clean. Kids enjoyed the pool. We would definitely stay at this property again. Free shuttle was very convenient going back and forth to the parks. It took us 7 minutes to walk to Downtown Disney. The only complaint I have is that the wifi was extremely slow in the room. The only way we could get a connection was if we stood by the door. Other than that all was well.
27 July 2014
Rated 5.0 out of 5.0 by Lylie18 Amazing service and close to the Disney Experience
We loved staying at this hotel. The rooms were very well kept. We had housekeeping everyday and they did a great job. Our bathroom was well stocked and very clean, as were the beds! The pool was amazing, extra towels, clean pool, water feature and the sun was out all day! We utilized the Disney Store located in the lobby area. The staff inside were very helpful and informed, as they are Disney cast members. The location is amazing. We were only a 5 minute walk to Downtown Disney! We went every night! We also did not even have to get on the highway to get to the Magic Kingdom! We took a 10 minute trip through Disney property to get there. Very easy!! If we are traveling to Orlando again for Disney and need to stay in a hotel we will definitely be staying here!
27 July 2014
Rated 5.0 out of 5.0 by SanAntonioM Great Service
This hotel was great. The valet staff (Paul, Chris, and Chris) and restaurant and bar staff could not have been more helpful.
The restaurant service and food was better than down the street at the main area attractions.
26 July 2014
Rated 5.0 out of 5.0 by JennEfur Disney Fun
Great hotel. Great service. Shuttles every half hour were awesome! This was a perfect place to stay to go to Disney World. We will definitely be back the next time we go to Disney World!
25 July 2014
Rated 5.0 out of 5.0 by D_Elise SO going back!
Great location, EXCELLENT customer service and great price! I rated "Room And Comfort" a 4/5 simply because the hotel is a bit dated. I did not rate "Food & Beverage" because we did not eat at the hotel. My family and I live in Tampa so we will be back!
23 July 2014
Rated 5.0 out of 5.0 by Karikardio 2 Locations
Hotel was great, however when making a reservation there is 2 locations in Lake Buena Vista. I booked the hotel that is closer to I-4 however the receptionist booked me in the hotel closer to Disney Property, which was a little more expensive.
Reservations would not let me switch hotels or cancel even though they are the same company and I asked for a different location.
22 July 2014