Rated 4.3 out of 5 by 95
Rated 4.0 out of 5.0 by Bayer Disappointing check-in
This hotel is ideally situated for my work so I stay here quite regularly.
On this occasion the check in was was dreadful. I arrived fairly late in the evening after a very long working day to be greeting by a receptionist who asked my name several times before asking me to spell it twice! She then proceeded in telling me that there was no booking for me. I had just started scrolling through my phone to find the confirmed booking which had been made a number of weeks before when the check in situation was saved by another receptionist arriving who knew me and promptly found my reservation. The original receptionist then checked me in still treating me like a first time customer. When I asked about the bonus points voucher I was told that the hotel had run out.
The check in experience certainly made this stay memorable, but not in a good way! AND..... The hotel was evacuated early the next morning with no explanation given to date!!
30 November 2013
Rated 5.0 out of 5.0 by ani66 All round great hotel
Check in was easy. Reception staff very helpful, booked me a taxi for the morning and to the trafford centre. Room very clean, comfortable and quiet. Bathroom clean, lovely fluffy towels and great shower. Amazing views from the 16th floor.
27 November 2013
Rated 5.0 out of 5.0 by KP1963 Lovely modern hotel
The Holiday Inn, at Media City, was excellent. As a chain that I have used a lot, these hotels can be clean, comfortable and good value - but a little 'samey'.
This hotel, however, is new and the rooms are really well designed, comfortable and feel like a more individual hotel.
I was very impressed and the room was a space I was happy to be in, rather than just somewhere to sleep.
25 November 2013