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Rated 4.3 out of 5 by 274 reviewers.
Rated 4.0 out of 5.0 by great location Very convenient location - great value for the area - would stay here again 05 March 2015
Rated 4.0 out of 5.0 by Small Room, but Clean With Good Service I stayed at this hotel on a business trip for a weekend. The room was laughably small, but the staff was attentive and the room was clean and in great condition. No specific complaints, but the size of the room seemed tiny even for New York. 04 March 2015
Rated 5.0 out of 5.0 by Good stay Exceeded my expectations, very friendly staff. We got upgraded to a bigger room and had a very pleasant stay. 04 March 2015
Rated 5.0 out of 5.0 by Best Holiday Inn in NYC I have stayed at this location several times and I have to say that the front desk staff by far is best that I have experienced. They are always warm and friendly. They are very informative and always willing to help you. Leslie is outstanding so is Stella and Craig. The rooms are always clean, bed comfortable and I have no problems connecting to the internet. The only issue I have is the restaurant. The food is not that good, but there are restaurants not to far if you want to get something to eat in the area. They should consider upgrading the food quality. It would be easier than going outside. Overall experience is good. Good job IHG. You should be proud of the people working at this location. 03 March 2015
Rated 2.0 out of 5.0 by Tiny room Room was super tiny, mattress was very uncomfortable. 02 March 2015
Rated 2.0 out of 5.0 by Small Rooms but Bed Okay I stayed here on business and was glad when the week was over and I could leave. The staff were friendly enough, but there is only so much that they could do to overcome the quality of the actual hotel. The bad impression starts right when you enter into the "lobby", which is more of a wide spot in the hallway. The rooms were small and when there were two of us in the room with our suitcases it felt claustrophobic. Everything about the room furnishings was okay but certainly not above and beyond anyone's expectations. The bed was firm and comfortable, which is good for getting a good night of sleep. The bathroom was small and looked clean but there was a shower curtain that smelled horribly and should have been replaced long ago. The wifi speed was okay. Overall, I wouldn't necessarily recommend this hotel and would certainly recommend against it if there will be two people in the room. However, I've stayed at other hotels in this same area and they are hit or miss on quality, so it seems there just aren't great options in the area. 02 March 2015
Rated 4.0 out of 5.0 by Nice NYC Stay This hotel was quite convenient to the Fulton Street Subway Station. I was very surprised how small the hotel was and the hallway outside my room was quite cold. I'm not sure if that had to do with the 19th floor or not. The room was also small but cozy-it was easy to use the desk, watch television, etc. The outlet though there should not be accessible-I had plugged something in and was unable to take it out. The room was clean and served its' purpose. The staff were all courteous, and compliments to the houseman (I apologize for missing his name) who shared the elevator with me, and to the wonderful woman who greeted me at check-in and arranged a wakeup call. The bed and room though were comfortable, although there was a bit of noise outside. All in all, it was a good stay, and I'd hope to return. 25 February 2015
Rated 5.0 out of 5.0 by Servicio atento El personal siempre estuvo dispuesto a ayudar y mejorar la experiencia 25 February 2015
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