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Rated 4.3 out of 5 by 345 reviewers.
Rated 2.0 out of 5.0 by poor experience Small rooms and dingy outside appearance of the Hotel. TV reception quality was poor, the picture on the TV had interruptions and was fuzzy. Elevators did not work in a facility that has more than 10 floors, this is a must. I felt bad for the hotel staff who had to help the handicap and elderly people get their luggage out of the hotel, but they had no choice. I fault the management of the hotel for this problem, the one elevator was down/broken two days prior when we arrived. July 26, 2015
Rated 2.0 out of 5.0 by Probably won't stay here again This place has decent prices, but you get (or not) what you pay for. The bed was well worn and saggy. Hall ways feel like you are walking in a dungeon. The food in the restaurant for breakfast was barely passable. July 26, 2015
Rated 5.0 out of 5.0 by Excelente alojamiento en estratégica ubicación Destaco en primer lugar la ubicación estratégica del hotel, cerca del Fulton Subway Center, de restaurantes, cafeterías, tiendas, shopping y por supuesto, de sitios de interés, entre ellos el Memorial 11S y el Brooklyn Brigde. Respecto de la atención del personal, Tanya se destaca por su simpatía y cordialidad, siempre dispuesta a brindar su colaboración y un detalle que no es menor: habla perfectamente español. Respecto del restaurante donde se sirve el desayuno, la atención del personal fue algo dispar, ya que Agnes sobresale ampliamente sobre las otras camareras debido a su gran eficiencia, rapidez en la atención y su amabilidad. Quizás, en términos futuros, podría contemplarse la posibilidad de incluir un frigobar en las habitaciones. July 24, 2015
Rated 4.0 out of 5.0 by Comfortable bed and great service This hotel was fine. The rooms were a bit small but it was just fine for my purposes. The only complaint is that the elevators were very unreliable. I had to walk down 17 flights of stairs which is not fun for someone not in shape to do so. July 23, 2015
Rated 4.0 out of 5.0 by Food The Restaurant closed early so we needed to find somewhere for dinner. July 21, 2015
Rated 5.0 out of 5.0 by Great location Clean, comfortable and the location can't be beat. July 21, 2015
Rated 4.0 out of 5.0 by Good accommodation and excellent location The hotel is conveniently located near the Fulton Center subway, supermarkets, restaurants and shopping. It is also very near the memorial 11S, Brooklyn Bridge and other interesting sites. The attention of the reception staff is excellent and highlighted the friendliness and warmth of Tanya who speaks Spanish. Breakfast is served in a restaurant connected to the hotel and there pointed to the efficiency and friendliness of Agnes. July 20, 2015
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