Rated 3.5 out of 5 by 93
Rated 5.0 out of 5.0 by PapaG21 Great facility, superior service
Stayed / worked here for four nites, utilizing their conference facilities as well as the lodging. The facilities upstairs were under renovation, but the staff went out of their way to accommodate us, setting us up in their lounge facility across from the front desk. Worked out very, very well. It is apparent the hotel has gone thru, and is still going thru an extensive renovation project. That being said, the rooms all look and feel new, and never did the work interfere with our stay. The Staff, from the Sales Manager, Front Desk Manager, front desk staff, and everyone else I came in contact with, are a true asset to your organization. They are extremely pleasant, took care of all of our business needs, and made the stay overall most enjoyable. I would highly recommend this facility to anyone staying in the Quad Cities area, whether for business or pleasure!!!
29 November 2013
Rated 5.0 out of 5.0 by TumblingParent Jacuzzi and Breakfast
Very clean and comfortable hotel, Only things missing a Jaccuzii in the ppol area for adults and a continetal breakfast. I know Bennigans is downstairs but we went there for dinner and had the worst service ever. Waited fifteen minutes to sit down in a reastraunt that was very open to seating and then felt forgotten about by waitress.
21 November 2013
Rated 5.0 out of 5.0 by Joe81 Great people and character!
A hotel with a comfortable bed and good service is a dime a dozen. What sets Rock Island Holiday Inn apart from others is the people.. Its feels like you're going to visit your friends rather than bed down for the night. Karen and Monique are two individuals who make this hotel unique through their hospitality, kindness and personality. People make the difference wherever you go, and it stands out here.
13 November 2013
Rated 5.0 out of 5.0 by bluecollardgal Very friendly Staff - Everyone always has smiles on their faces :)
I come to The QC to work through out the week but go home on weekends. I choose The Holiday Inn Rock Island because of the staff and restaurant. All staff have always greeted me w/ a smile and a "Hello" every time I walk through the doors or walk past a staff member. I love the convince of the restaurant being inside the hotel. The rooms are very clean and remolded nicely. If ever there is any sort of hiccup (as all places occasionally have them) the staff is very responsive to my needs. The staff are very genuine to me and have gone out of their way for me. With all the hotel choices to make in the area - I love my home away from home @ The Holiday Inn Rock Island.
08 November 2013
Rated 5.0 out of 5.0 by JeffreyKristine Still Our Favorite!
We love staying here. Friendly staff, newly remodeled rooms and a great value.
06 November 2013
Rated 5.0 out of 5.0 by RickofSanClemente Good place for IHG rewards members
Nice property. Bed was comfortable; staff was friendly; room and grounds were clean.
There's a Benningans Restaurant on the bottom floor. We ate dinner there and had a few drinks. Nice place.
04 November 2013
Rated 3.0 out of 5.0 by Becky33rockuslandil Construction zone
I was woke by hammering, sawing and all other sorts of construction zone loudness. I wanted a restful night and I did not get that. No one wants to wake up to all that
30 October 2013
Rated 5.0 out of 5.0 by Brower51 Super friendly people!
I'm a native Michigander with heritage in western Illinois. Whenever we came over to visit relatives, it never ceased to amaze me how much more friendly and helpful the people in western Illinois are as compared to where I'm from. The Rock Island Holiday Inn is no exception. When you walk in they treat you like family; like you belong. It's not just one person, it's the whole town. The drivers on the Loop transit system took us under their wing and made sure we got to where we wanted to go. They didn't start the bus moving until they'd answered our questions and we were settled in. We were heading across the river to a Craig Ferguson concert and admittedly a bit nervous about how to get there. The front desk personnel took the time to help us with the map and where to catch the bus. The bus drivers bent over backwards to make sure we got to where we needed to go. The entire time we were in Rock Island these people made us feel like we were relation. I can't say enough good things about this hotel and about the people in this city. One thing that was really odd, however, was our experience at Bennigan's. When we returned from the concert we decided to head over there for a drink. It was 11:15pm. The sign on the door said they were open until 12:00 am so we walked in. There was nobody there, but the lights were all on. We sat at the bar for 15 minutes waiting. And waiting. My girl friend started yelling "Hello??!!" She did that numerous times with no response. Finally I got up and wandered back to the kitchen and found someone cleaning dishes. He said, "We closed at 11:00 pm, we always do." So we left. But it was really strange. In Michigan we lock our doors when we close. We have to. I guess in Rock Island they're so trusting they don't need to lock their doors after closing time.
21 October 2013