Rated 3.9 out of 5 by 322
Rated 1.0 out of 5.0 Poor Service
The issue I had was that I misplaced an item of mine that was somewhat expensive and I think I left it in my hotel room but wasn't 100% sure and did not realize it until the next day after I checked out and was in a different town. I called the hotel 3 days in a row to see if housekeeping found anything, each time I called no one gave me a direct answer all they said was I can have housekeeping call you and of course I never received a call. All I wanted to know was if they found it or not, it has been over a week and I still have never received a call. Since they don't have the decency to let me know if they found it or didn't find it, I have no reason to stay at this hotel every again.
29 March 2015
Rated 4.0 out of 5.0 by CPI234 Still Under Construction
Good hotel for business, nice that they offer a hotel shuttle being so far away.
Once construction is complete, the hotel will be a lot nicer, although that has been going on for sometime based on my stays.
Bar attached closes early and there is nothing to do around the area.
26 March 2015
Rated 5.0 out of 5.0 by Steve 9999 Vacation
.Great Stay and clean and rooms. freindly and professional staff
23 March 2015
Rated 4.0 out of 5.0 by BocaBuckeye Good place to stay for Quad Cities' St. Patrick's Parade
Over 60 members of our family gathered in the Quad Cities to celebrate our Irish Heritage by participating in the St. Patrick's Day Parade. The HI staff was very accommodating to our large group's needs.
During our stay, we used two banquet room and I cannot say enough about how wonderful this experience was. Despite no A/C in one of the rooms, the staff went above and beyond - they were extremely friendly and helpful.
19 March 2015
Rated 3.0 out of 5.0 by Weary_Traveler777 Get what you pay for
This property is reasonably priced for a reason. It is not horrible but only average. It is an old and tired property that does not match the typical standard of a Holiday Inn. That being said staff could have taken additional care in cleaning and vacuuming better. Further, investing in new towels and sheets would make a big difference.
13 March 2015
Rated 3.0 out of 5.0 by spookey Birthday party
The main complaints I have is that it was not possible to close the drapes so there was too much light coming in the window at night and there was no good way to adjust the room temperature. Besides that, I found no tissues in the bathroom and the bed and pillows were too hard. On the positive side, the staff were all wonderful people and the food was delicious.
12 March 2015
Rated 5.0 out of 5.0 by LAVETTE6 Great hotel!!
Parking left a lot to be desired. When having to walk across the street in the late evening it was nerve wrecking.
11 March 2015
Rated 4.0 out of 5.0 by theduke59 Comfortable bed and great service
We stay at the hotel whenever in town for business, and it is always clean, comfortable, and the staff is always friendly.
10 March 2015