Rated 4.5 out of 5 by 335
Rated 5.0 out of 5.0 by KevinR999 Clean, comfortable and excellent service
The staff at the hotel were very attentive and very helpful. I found the hotel to be very clean.
24 January 2015
Rated 1.0 out of 5.0 by Helen29 Don't forget the ear plugs
We stayed for 2 nights over a weekend when the hotel was pretty empty. The staff on reception were very professional and helpful, however, despite the fact that the hotel was so quiet we ended up with a room at the back overlooking the car park rather than the airport.
The room itself was perfectly functional for a weekend but very cold; it was a couple of hours before I could take my coat off. However our stay was completely spoilt by the music from a function room or bar on the Saturday night that kept us awake until 1am. Our White Noise app failed to do the trick and so did our ear plugs. The whole building was vibrating. So much for a restful weekend!
At checkout the person on reception offered to waive the parking fee of £10. It was a kind gesture on his part but no compensation for such a disturbed night. Next time we visit Southend we will stay at a hotel that guarantees a good night's sleep.
22 January 2015
Rated 5.0 out of 5.0 by Hoggy. Fantastic room
Polite friendly staff in a well maintained modern hotel. We really enjoyed our stay and will stay again.
19 January 2015