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Rated 4.4 out of 5 by 228 reviewers.
Rated 4.0 out of 5.0 by Comfortable Stay Overall it was a great stay. Staff was excellent! Breakfast was good, but had internet connection problems. The room I stayed in must have been by a street light, as it showed through the window. If you are a light sleeper, you will want to get a room that is an odd number, so you are not on the traffic side of the hotel 03 September 2014
Rated 4.0 out of 5.0 by Poor service front desk Kelly was nice and resolved the problem with check in, her assistant wasn't pleasant but rather rude. She did not acknowledge Platinum status and didn't care about accommodating my stay 02 September 2014
Rated 5.0 out of 5.0 by Nice Hotel The hotel and the experience was very nice. The problem areas, if they may be called that, were the beds...totally uncomfortable. Back aches. Food was not so wonderful. Eggs had a very bad taste. Should also offer something other than "Promise" for a "butter" choice. It tasted awful. Should offer "real" oatmeal, not instant. 28 August 2014
Rated 5.0 out of 5.0 by Convenient Location and Good service Our Family of 4 had a good time and comfortable stay during our vacation. 28 August 2014
Rated 5.0 out of 5.0 by Loved my stay at this hotel! I stayed for four nights with my family to visit the city my husband grew up in. I was thinking the worst of staying in a hotel miles away from my home in Alabama. But as soon as I entered the hotel staff made me feel very welcomed. The rooms were so clean and made me feel right at home! I was so comfortable! The breakfast was great with a wide variety of choices. (The pancake maker was my favorite.) The hotel provided complementary coffee, hot chocolate, water, and teas in the great room throughout the day and night. Whenever we went to the pool, we always had it to ourselves. The only negative I had throughout the entire hotel stay was the chlorine levels of the pool and hot tub were too high, even though they were very clear and clean. I had a wonderful experience at this hotel and I will definitely be back again next year! 27 August 2014
Rated 5.0 out of 5.0 by Good place to stay, especially for business I have stayed at this particular hotel more times than I can count as I come to Chicago every other week so I either stay here or in the loop. The hotel is very easy to get in and out of and has ample parking. While there really are not many restaurants, etc in the immediate area, it's a quick 10 mins to Oakbrook (and Oakbrook mall) where there is quite literally everything. For business, it's convenient to the west burbs, ... Oakbrook, Clarendon Hills, Naperville, etc. Also Ohare. But best of all, it's on the EAST side of 294 on 290. So, if you are going into the loop, you are past the massive bottleneck of traffic where 294, 88 and 290 come together. The beds are new, comfortable and the WIFI is good. And Tony is always there to check me in quickly and with a smile! Thanks, Tony. 27 August 2014
Rated 5.0 out of 5.0 by Excellent service on short notice I needed a hotel quickly when I missed a flight. I was able to find a moderately priced room at the Holiday Inn Express - not the closest to the airport, but the hotel offered shuttle service. They booked my room and knew my reward number by the time I checked in. The room and bath were clean, internet worked, outlets were available to charge phone and laptop, and I got my bill under the door, a flexible checkout, and shuttle back to the airport. Breakfast was good - better than most - and the staff were flexible and friendly. 27 August 2014
Rated 4.0 out of 5.0 by Very comfortable sleep This was a convenient location as I was attending a conference at Oak Park. The staff are friendly, the internet was stable and fast, the bed was very comfortable (many of my travelling companions made the same observation), and the breakfast was tasty. If you are going to require the shuttle to pick you up at the airport, definitely book ahead (it's worth it, it is not a cheap taxi cost). There are several good places to eat near by, and you are close to a main road to hop into Chicago. 27 August 2014
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