Rated 4.4 out of 5 by 213
Rated 5.0 out of 5.0 by vpmad1 Convenient, clean and comfortable
After a very late dinner with friends, I didn't want to drive 1.5-2 hours to my home, in the dark, on unfamiliar roads. I chose this hotel because I am a member of their rewards program, and they are consistently good. This particular location did not disappoint. It exhibited the high quality I am used to in every area of service.
18 March 2015
Rated 5.0 out of 5.0 by DonRon Weather related unscheduled stay
I usually stay with another hotel group and am a Diamond level guest in their program. I stayed here because of unavailability with them. My expectations were not that high and I must say that I was pleasantly surprised by the quality of the room and the professionalism and courtesy of the staff. I would consider staying again...especially since I was able to perform brain surgery after my restful night of sleep...just like in the Holiday Inn Express ads...
11 March 2015
Rated 4.0 out of 5.0 by Glowin Comfortable bed but small room
Satisfied with room, cleanliness and overall service but we did have trouble with the quality of the TV in our room and had to call for service at 9pm to adjust the color and voice sound. Took over an hour to have a tech come to our room to do the adjusting but he was very accommodating. Overall we would stay here again.
11 March 2015
Rated 4.0 out of 5.0 by Texas ladies Hotel in a snow storm
I booked this hotel due to bad weather and cancelled flight from LGA. Due to the terrible snow storm their shuttle wasing running but Vicki and Andra went the extreme extra mile to make sure I was provided transportation to their hotel. They were both very professional and very helpful - they should be commended!
10 March 2015
Rated 5.0 out of 5.0 by Chocolay Gal Good quality.
Surrounding area of hotel not pleasant, but inside very nice. Comfortable room. I was close to reception area so I was able to hear a bit more lobby noise than I wanted, but overall I had no problems sleeping.
07 March 2015
Rated 5.0 out of 5.0 by Eric09 Quick Service
Always quick and reliable service. Staff are always working quick to service you as well as friendly
05 March 2015
Rated 5.0 out of 5.0 by Dee Dee L Clean and comfortable
Was stuck at LaGuardia due to weather. Needed a place to stay just for the night so I cannot say much about anything other than a place to sleep. There was a shuttle to get me back to the airport the next morning. Breakfast hit the spot.
05 March 2015
Rated 5.0 out of 5.0 by Susanl717 What a relief!
After some negative experiences in Manhatten, my welcome at HIE was so nice and everyone took very good care of me while I waited for my daughter and husband to arrive. Everything was so clean and tip top, it was a great experience. We all enjoyed our stay with you.
04 March 2015